Room was small for four person but it was clean. Good wifi. Good location and staff was friendly and helpful.

Staffing was easily accessible and responded to any questions or concerns almost immediately!

Poor communication needs improvement The apartment itself was in a great area and had a charm, although the overall experience could have been much smoother with clearer communication. There was no check-in information provided ahead of time as noted in Expedia, I had to follow up twice with maas specified method of communication. It would be helpful if the listing clearly stated that there’s no elevator, as accessibility could be a concern for some guests. One issue that really surprised me was an unannounced knock on my door early in the morning from someone I didn’t know, asking for the city tax. Later, I was asked to send my credit card info over WhatsApp, which I didn’t feel comfortable with—I suggested paying through a secure business link, which I used. With better check-in instructions, clearer tax payment options for contactless check in/ out, and more respectful communication, this stay could have been a lot more enjoyable.