Location, building was great. The apartment itself is also enough for a short trip.

The apartment is worn down, and when i had issues, i didn’t get the response from the owners in a timely manner. E.g. around 23 pm i found out that no warm water is running, i messaged the property, but since it wasn’t emergency i decided to wait till morning since their operation hours start at 8 am. Around 9 am with no response, I fixed it myself after doing a web research. The moment I notified the property, they replied immediately, so it was strange why they didn’t try to help me between 8am and the moment I wrote them. And next situation was day before checkout, I asked them about luggage storage if they provide, and again, no reply whatsoever. Given the price and exceptional rating, I was expecting a little bit better service.

We had a wonderful stay at Palomba Boutique Apartment. The apartment was beautiful, clean, comfortable, and had everything we needed during our stay. The location is absolutely fantastic — right in the heart of Rome and within walking distance of many of the main attractions, restaurants, cafés, and beautiful streets. It made exploring the city incredibly easy. The host was excellent: very friendly, helpful, responsive, and provided clear instructions and great support throughout our stay. Everything from check-in to check-out was smooth and easy. We genuinely enjoyed our time here and felt very comfortable. It was a great part of our Rome experience. Highly recommended! I would definitely stay here again on my next visit to Rome. 🇮🇹❤️

Lovely and clean and a brilliant location

Excellent location and new furniture

Kitchen and bathroom were cheap and had multiple issues and many taps/cupboards were broken or damaged. We struggled to get hot water from the shower and it was not powerful. On day one the downstairs neighbour warned us that noise travelled in between the apartments because of the wooden floors, which meant we were very conscious of our two children walking around. When we arrived there was no toilet roll but some was delivered later that evening. We also had issues with getting into the apartment and building doors as it was completely reliant on mobile phone signal which was difficult between the thick walls.