The location. Outdoor area and open plan kitchen/lounge

Found 3 cigarette butts under lounge and lounge cushions. Sliding door track was very dirty. Had to replace batteries in air conditioner remote. The cracked glass in front bedroom let cold and noise in. Some extra blankets would be great for the colder weather. Also, a woman turned up on Saturday afternoon demanding that she had booked the place. She was quite upset and vocal with me. I eventually figured out that she was actually in the place behind the main house and had to explain that to her. She left me feeling quite rattled. Perhaps if they were labelled ‘A’ and ‘B’ rather than both having the exact same address, that could be avoided in the future.