The hotel host and staff were incredibly nice and accommodating to our wishes. They went above and beyond for us. The room was amazing and so beautiful. The out door pool was incredible and with a wonderful view. The breakfast was awesome. I tried Thai and western, both excellent choices. The coffee bar and restaurant are an excellent place to eat or relax for a little while. I will returning one day.

Got the pool villa room and I wish I got the beachfront room.

The pool is small, and the entrance to it is just from the room. We did not use it because we were not sure when it was cleared last time. The sheet on the chair into the pool was dirty. So, the pool is small and private for rooms, but we did not use it. The stuff is friendly and helpful. They managed a ride to the doctor for free when I needed it. The breakfast is good, and the service is great. Forget about the private beach, it's not usable, it's shallow and the bottom is sharp rocky. We went every morning to Tien beach.The water there is clean and warm, but the beach itself is overcrowded and dirty, as the island itself. It looks like Pattaya and islands around is not good for comfortable vacation.

After spending an action packed week in Bangkok visiting family, the welcome reception, curtesy and service we received throughout our three night stay at the Madusea Grand Villa was fabulous. Offering ultra modern, Hi-spec, spotless rooms, use of a complimentary scooter, for exploring the island, a huge breakfast served in the room, a private plunge pool and a private outdoor space, designed to provide awesome sunrise views and your very own, personal, framed window on the world, surely this must be the best hotel on the island.