Résidence sécurisée par un gardien, portail fermé

Résidence sécurisée par un gardien

The proximity to centre Most kitchen appliances provided Calmness and peace of the residence

This might have been our favourite accomodation of the trip were in not for the fact that the water was switched off more often than it was on. Quite a disaster, really.

Beautiful pool, setting, facilities, but a holiday really turns stressful quickly when you can't wash up, flush the toilet, brush your teeth without a bottle of water and fill the kettle. In 5 days I think we each managed about one shower. I was able to stay calm but my boyfriend found it extremely stressful and it was hugely problematic. I contacted the owners multiple times and was given chat GPT-style messages designed to make me feel heard/validated, but without any actual problem solving - I was merely told to go to the front desk, which is actually just a hut in the car park with a man who does not speak English - and the issue seemed to be the entire water system rather than exclusive to our apartment (judging from the other holidayers also baffled/upset by it all). Honestly I am far from a drama queen but I don't actually think a place should be legally rented out if water (AKA basic hygiene) is such an issue - it's a pretty basic requirement. I truly hope for anyone else booking in future that we were just extremely unlucky during our stay and that it's normally OK - yet I don't get the impression it was seen as particularly unusual, so I think it'd be a risky place to book. Perhaps the owner will be able to reply to this, and reassure others that it's a risk worth taking, who knows. Just thought it best to warn others. I think I deserved some money back, really.