When there was a problem with the orginal house we booked we were informed before arrival and was setup in a new property that met all our needs and more

Loved it, great vacation

Everything was just as described in the listing, The only issue was the pool was green and full of algae when we arrived. There was a crew working on it when we checked out so probably not an issue any more.

Home was clean and ready for us when we arrived. The home is in an older area but house has been completely renovated. I think they are still renovating as little things are not complete yet, ie no door knob on the garage to house door (garage has really bad odour so you need to try to keep door closed as best as possible), no toilet paper holders installed. All the appliances are brand new which was great, even the barbecue. The home is very close (1 mile) to Indian Rocks Beach which is a quieter beacher. The house is located on a dead end street so no traffic or noise. It would have been nice to have received an information booklet about the house and the area around, ie local restaurants, in's and out's of the home, ie when is garbage day, wifi password. We were disappointed that the pool was not heated at all and was very very cold. It would have been nice for the cleaning company to remove the cob webs around outside of the house and the backyard around the pool. There are no lounge chairs at the pool just regular sitting chairs. The home is a 3 bedroom (all good size rooms) but there is only 1 tv in the house in the living room so difficult if you are travelling with a family as you couldn't watch tv in the bedrooms. Also, no local tv, if you don't have a Netflix or Amazon subscription you wouldn't have anything to watch. We like our Sunday NFL but couldn't watch games so had to leave. We rented this home with our 4 teenage children and found the area wasn't the best for this age group. We weren't close enough for them to walk to anything. They did enjoy Indian Rocks Beach area. The kitchen had ample plates, glasses and cutlery, however they could use a casserole dish or glass bowl for the microwave. We have rented quite a bit through the site and found that most places usually had a few basic necessities, ie salt and pepper, etc., and there were none at all provided. We were provided with 2 half rolls of toilet paper and no paper towel. I did reach out to the property manager in regards to toweling and kitchen towels and was advised that they only provide 1 bathroom towel per person and 1 hand towel per bathroom. I was told to use papertowel to dry my dishes (owner did end up bringing 2 tea towels). I did reach out to the property manager to get some cleaning products and a mop or vacuum and they said they would drop off but unfortunately never did.