Our stay started pretty rocky. The cleaning crew (2 young ladies) were still there at 4:05 when we arrived. They were sweeping by the front door, so I assumed that they were just finishing up. We waited outside until they loaded up and left. Upon entering the home, we noticed dirt everywhere, even where they were finishing up. The house is nice, but it was not cleaned well at all. I let the owners know that they should look for another cleaning company. We had no clean kitchen towels or wash cloths. We found dirty ones laying in a closet floor, so we washed them with the stained chair cushions on the dining room chairs. We cleaned the bugs and dirt from the window seals, we washed the dirty kitchen utensils that were put in the drawers with the clean utensils, cleaned both coffee pots and also cleaned the waffle maker that was put back in the cupboard dirty. The microwave did not work, and the air conditioning system air filters were plugged.After the initial shock of what we walked into I realized that the owner relies on the people they hire to provide a clean property and also relies on the renters to communicate any issues and clean the appliances that they use. The owners were great at communicating with an upset renter and made sure a new microwave was installed, and air filters replaced.Once we finished cleaning the property, we really enjoyed our stay. The Weber grill worked great, the pool provided a great hang out area for kids and adults.

Great location near Magaritaville. Beautiful lake views!!! Lots of room

This is a great house. Perfect for 8 adults and 5 children. We had plenty of room and enjoyed the pool and area. Not enough toilet paper, paper towels or trash bags for the kitchen. I did a walk through first thing and notified the manager of the things that were broken or not working. We also had a terrible storm one evening. Not being from this state we weren’t really sure what was going on. We were out of power for about 45 minutes, which was not bad at all. He also checked on us which was so nice but shortly after the power came on we hand NO Water at all. I texted, I called the number for any problems call this number. My husband called still no answer. We left messages and never heard a word until the next morning. We totally understand there wasn’t anything he could doIf it was caused by the storm. But if we just needed to turn something back on due to the power outage it would have been nice to know. We followed all of the house rules for check out and we always leave rentals in the best conditions possible. 10 minutes before 10:00 which was check out water came back on and I was able to start the dish washer. We paid in full over a year ago for our stay, when asking a few questions he informed me I had asked him that question before. Overall we enjoyed our stay at this great home!

This property has the potential for being great, but because it has large ceiling windows the property manager said it could not really cool the upstairs, where both kings, a room with 2 queens and a kids room were. At most points it was around 85 degrees. They did replace a window unit in the kids room, but that left a king and the queen rooms still hot. We spent $75 on box fans to be able to sleep once the window unit was changed to work. During a thunderstorm later in the week, the main master’s sliding glass door started leaking, spraying the bed and soaking the floor. (It remained wet and mildewy for the rest of the week.) The water has run through the floor and into the wall of the downstairs creating water bubbles in the paint. The owners said they were aware of the problem, but were waiting until the end of the season to fix it. Overall the house would have been perfect for layout and having a pool. The pool did help since we weren’t able to be cool the inside for quite a while. I can say we had a large party that rented 10 houses in the area and ours was the only one with major problems. The owner was somewhat responsive as we found the place with no air on Saturday when we arrived, but didn’t get a new window unit until Monday night. While a nice house, I would say it seems to be more for making money, than making sure the renters are comfortable, but we made due with what we had. I was just glad my 85 yr old grandmother hadn’t gotten assigned this house.