Clean comfortable property

Property was very clean, the facility was nice. The staff was excellent, they were very professional and always attentive to our needs. The only negative was the mattress needed to be replaced with a new one.

Our stay & experience was wonderful. Clean room, easy check-in process & communication with host (when needed) was almost immediate! Would definitely stay here again!

Upon arrival to our unit there was a cleaning cart in the front door. The cleaning cart had simply just been left behind along with a dirty wash cloth over the master shower and a dirty towel over the middle bath. There was a “mix up” in our arrival date is what the manger told us by someone would be to correct this. At bedtime we wanted to shower and get in bed. No wash cloths or towels were anywhere to be found. There were also no sheets on the king bed. Contacted manager again, no response. Breakfast time, my dad gets “clean” dishes out of the cabinet and they’re dirty. He had to wash everything he used prior to cooking on it. There were still popsicle sticks and chips on the balcony as well. By this time I had just decided our room hadn’t been cleaned at all. I again reached out to the manager and she said they were running behind but someone would come. We headed on down to the beach BUT not before a 45 minute wait to get an elevator. It was like this the entire three days we were there. We used the stairs MANY times to avoid waiting an hour or better for an elevator. Time we couldn’t (when going to the beach due to the wagon and kids toys etc) we just had to wait. Get back from the beach and the the towels and wash cloths were just laid on my suitcase. No sheets were left for the bed. Contacted the manger AGAIN and she assured us someone would be over. Someone did come at bedtime with brand new sheets which had to be washed. Nice condo. Poor management!