Nice area about 30 minutes from town. Great staff. Nice location

We loved our stay at La Beliza. However, the location of the property was further than we expected from town. The roads to the resort were in terrible condition which made the trips longer when leaving the resort. The resort itself was very beautiful. The unit we stayed in was also very beautiful. Overall, we had an amazing experience.

We decided to try out Ambergris Caye for our Christmas/New Year’s holiday. Andre made our stay perfect. From a 6 person taxi waiting for us at the port to paying attention to everything we were so well taken care of! The pool was a perfect size and the water temp was great. Swimming off the dock was ideal and the crystal clear water and also used the kayaks and paddle boards. They had so many options for tours and we chose to do fishing for my husband and son and the girls and I did the Hol Chan snorkel tour with Amigos Del Mar. The unit was so nice and the kitchen had everything we needed. WiFi was always working too! We loved the Truck Stop food trucks and Pur and they were not too far away. Secret Beach was a nice stop too!

Without the amazing staff, this trip would have been near disastrous. The lack of the on site restaurant and bar as advertised created the surprise need to identify and order food in a foreign country at the end of a full day of travel - nearly impossible. However our driver from the airport knew the chef at a nearby restaurant who took our order and delivered us dinner. (If the property had all the listed and reviewed amenities - restaurant and bar - that helped it win its prior awards and glowing reviews in the last 24 months, this unexpected cash drain could have been anticipated. Also the cart that was ordered but didnt arrive until mid morning the next day, ie island time, also makes finding food at a remote location near impossible.) With an evening storm later in the week, the property showed its age. While not a problem other than the eve of the storm, water was advancing from the patio both above and below the patio doors. The staff did what they could and provided extra towels. It was all dry by the morning. To keep it interesting, that night the hot water also stopped working - zero hot water on a cold, wet, stormy night. The property addressed the issue when we alerted them, but it repeated and appeared as on going maintenance problem - probably a hot water tank that needed replacement. The pull out third bed had a manageable bed frame problem, but also not a good mattress to sleep any longer than one night. The open air patio was used daily and a fixture of the beauty that this property will always retain. The patio furniture showed its age and was nearing need of replacement. The toiletries that were provided were ample for a short trip - we were a longer trip. When we asked for additional it was provided. The exterior even with the absence of the restaurant and bar had a great wading pool and clean and well manicured coastline. The cart that was provided was mechanically challenging and could only be driven by a confident adult. The staff helped us change it out once with the outside vendor, but we didn’t want to continue to do so when the replacement cart was similar if not worse, eg it took 7 min each day to warm up before it could be used. This property clearly has huge potential if the kinks can be worked out, maintenance provided and the restaurant and bar return to complement the great staff here. Without these changes, there are nearby properties at the same and lesser rates that will be selected first.