We really enjoyed the layout of the home and all the different themed rooms. The kids had fun in the playroom, the theater, the pool, and their own room. Communication was clear, the check-in process was smooth, and our host responded fairly quickly to all inquiries. However, with knowing the size of our group and length of stay, there were a lack of supplies available. The pool had clumps of hair weave in it that we had to remove when we arrived. The toilet seats and toilets themselves were not clean - though it had a sanitized strip on them. The remotes were dirty and we had to purchase our own Lysol wipes to clean them off. The movie theater room tv was very hard to get working and the sound bar did not seem to be connected - a lot of remotes. The downstairs game room fan did not work or at least there were no batteries in the remote to get it working. Downstairs was VERY hot and the A/C did not seem to kick on the lower level. Only received three trash bags, one pod for the dishwasher, and barely any dish soap. We had to purchase more dish soap. There was not dust pan for the broom. Had to purchase additional toilet paper and couldn't find any extras in the house.

Beautiful home, had everything we needed. Host respond to all my questions in a timely matter! We all had fun!