Overall mixed experience, but the place was stylish, spacious, and comfortable. Great communication and service by Hostmate when things didn't quite go as planned. Good location - around the corner from Arco della Pace, Parco Sempione, and 20-min walk to Brera, a very nice neighborhood to go out. Decent value for Milan. A few basic amenities were missing, like hand soap, paper towel/kitchen towels, some common cooking items, etc. but we got by or bought a couple things. Dishwasher was not working. Nice kitchen space for a brief vacation rental (hard to find in Italy). The unit has AC, but we couldn't use it the first day because the remote was missing... Milan also had an unseasonal heat wave at the time, bad luck there. The host was quick to respond and replace the remote for us when we called in the issue. Some advice for visitors: Make sure you're at the right address, 14... not 14A. The doors look the same. 14A comes after 18 and 16, but Apt 14 is about a block down the street. There are a few ways to enter the apartment, so it was okay once you figure it out. We usually used the physical dialpad on the lock, because the auto (un)locking mechanism from the online app wasn't activating for the apt door.

Great apartment! Very close to city center, duomo, and restaurants. It’s very big compared to other apartments in the area.

Great location with lots of good restaurants close by - recommend Matilde 👍

The property was lovely, and the check in and check out process was made easy by all the information they provided. The location was accessible for public transit. A few things that the place was missing that was not expressed through the posting on Expedia. The posting says that there was a dishwasher on site, when we were there it was broken and had a foul smell coming from it. I had a hard time standing in the kitchen area without smelling it even with the door closed. There was no soap available (hand soap, dish soap or laundry detergent). When I asked the property group about it, I was told that in the listing it says there is no soap. They also told me the dishwasher is broken and the amenity had been taken off of the listing. When I went to review the listing on Expedia, there is no mention of the lack of soap (I can understand dish soap and laundry detergent to an extent - although a washing machine and a dishwasher is listed as an amenity, I feel the tools should be provided to use such amenities), but not providing hand soap is a little strange to me, considering many people are travelling. I was also told that since they were aware that the dishwasher was broken, it has been taken down from the listing. This was not the case from the listing I was seeing on Expedia. Everything was great, just make sure to bring your own hand soap if you plan on washing your hands, your own dish soap if you plan on using any dishes, and bring your own laundry detergent.