The home was clean and comfortable. I was a bit nervous when we arrived as the common hallway and stairwell had a lot of messy looking storage and chipped paint, but the apartment itself was well cared for and we had no issue with other building tenants. The kitchen had most of what we needed for breakfast and simple meals, though there were no sharp knives to cut fruits or vegetables. It would have been helpful to have a bit more information at check-in, such as need-to-know information about the property (what key to use, locking/unlocking the main building entrance, operating heating and cooling), getting on the WiFi, and important locations near the property (local restaurants, grocery stores, attractions). It would also have been helpful to have operating instructions for the washing machine and coffee machine, as these may not be familiar to all guests. A guide to compost, recycling and garbage would have been good too. There were no instructions for check-out, so we didn’t do any cleaning beyond washing and drying dishes. Overall, this apartment was comfortable and quiet and my family had a pleasant stay.

Pros: Really good location and ample spaces. The host was very kind and provided great instructions for an easy access to the apartment.

Host was very helpful in sorting out parking. He did everything possible to make sure we had what we needed. I would suggest that a toaster be provided and kitchen knives and cooking utensils. I did not realise that it did not have a lounge/ family room only a two seater couch in the kitchen. But otherwise, location, apartment and everything else was great. I would definitely recommend.

Location was convenient walking to all we wanted to do in Bolzano — go to Archaelogical Museum, take the cable car up the mountain, visit restaurants and markets. Beds were also comfortable. These are two most important things to us so we did find the property good. However, there was trash from prior guests left, kitchen did not seem cleaned at all, we had to wash dishes before using as they were quite oily/dirty, ants were prolific in bathroom and kitchen, washing machine would not function, only two of three bedrooms had fans and the temperatures were very hot during our stay, but with windows open nights were ok. However there is a bar below the apartment so city noise loud and clear late into night, and a preschool facility next door so babies/children loud and clear early in the morning. Again, for us this was tolerable as we were always worn out from lots of daytime activity, bedrooms were clean and comfortable, kitchen and bathroom were nice once we cleaned them ourselves. Communication was prompt and helpful with owner, and we did receive a quite small discount for our issues. Fair enough and Bolzano was gorgeous. The property would be fabulous with addition of an air conditioner or a couple more fans, and someone who is assiduous about cleaning thoroughly between guests. Still can’t beat location and Bolzano is lovely and bedrooms nice.