The location was excellent, close to the Ottaviano metro station and Vatican in a nice neighborhood filled with great shops and restaurants. We felt very safe in the unit and neighborhood. Our check-in agent, Alex, was waiting for us and very friendly. I've only ever had digital check-in so was a little unsure about the in-person meetup but it was nice to get an explanation of which key was for which lock, how to use the elevator and AC, etc. He connected with us through What's App and provided local recommendations, which we appreciated. The unit itself was clean, spacious and well laid out. They had provided us all of the towels, extra bedding, cleaning supplies, and kitchenware we needed, including a large fridge. The only area for improvement is some minor maintenance that would be helpful such as repairing the several USB ports in both bedrooms and foyer we couldn't get to work.

Our stay here was much more than wonderful, even though we didn’t have a washer we got along just fine since they provided pretty much everything else you would need back at home. With two bedrooms and two bathrooms we totally felt comfortable and the stay felt luxurious. Amazing staff Moira helped us check in late and was patient with us when we couldn’t take the metro and waited for us until our taxi dropped us off. The metro was literally around the corner which was so convenient and of cour Vatican City was walking distance from the flat. Location Location Location! Definitely would stay here again.

My family and I stayed here for three nights. The check in was flawless. Super easy to communicate. Always answered all my questions before and durning the stay. The place was perfect in every way. The location was just a walk away from the Vatican. Downstairs had a great restaurant with amazing food. Apartment was very clean and well equipped with all that was needed. Will definitely stay at this location again if I go back to Rome. Also loved that they were a pet friendly place.

The location was great and very walkable to Rome's top sites, especially the Vatican. However, we were disappointed in the condition of the apartment. There was mildew in the showers, and mold on the baseboards and walls near the shower. Supplies were also quite limited -- for example, one kitchen towel for a 4 night stay, no paper towels. The bathroom towel warmer/dryers were inoperative and our bath towels were damp/ never dried. The wardrobe was half full of random cushions and things with shelves disconnected. It could be a really nice place with some care and attention. Just not a good value for the price.