Amazing area and amazing service! Milady is a fantastic host!

The hotel is owned and run by Milady and she could not be more kind and helpful. She made our stay more enjoyable, helped book tours at the right price, translated and arranged for a tyre puncture repair to be done while we were out and made a wonderful breakfast. Her daughter Sofia played with our kids, wildlife came to see us during breakfast and the whole family was delighted we booked here!

Staff was friendly and very helpful. Lots of wildlife including a caoti who they have named because he shows up for bananas every morning for breakfast. So fun! Human breakfast was delicious too!

The staff are friendly. The location is good, but a car is advantageous. The breakfast has some choices available plus fruit and coffee, all good; one morning we were able to watch a cute agouti from our breakfast spot too.

There was a persistent odour in our room throughout our stay. We never found the source of this but no matter how much we ventilated we never got rid of it. On our first night, we found a scorpion in our bathroom. To be clear, you should understand you are staying in a forest and sometimes you will find these, so that's fine. However, I think one should expect to be able to immediately contact staff to ask for assistance to remove them, but when I tried to contact them (it admittedly was around midnight) I couldn't reach them and had to wait until breakfast to find someone to tell. Once they were informed, they promptly removed the scorpion. Needless to say we had a nervous night and dared not use the bathroom. I am not great with these things but I did muster enough courage to trap it under a glass eventually we gave some minor relief. The room was VERY basic..only one side of the bed had a bedside table, no bedside lights at all, the fridge had seen better days and showed clear signs of rust. In general everything seemed very dated and could really do with updating. There also was no hair dryer. We ordered taxis for two of the activities over our stay. The first one we paid Milady directly, $40 for a 10min drive (out+return), the second time we paid the driver directly who charged also $40 for a 20min drive (also out+return AND the driver waited 2hrs for us at the location). We felt comparing this seemed dodgy and can't help wondering if we got scammed with the first ride