Rakkojae Hahoe Hanok Hotel

Beautiful hanok style hotel in gorgeous setting. Amazing dinner, very friendly staff, highly recommend. Walking distance to shuttle or a longer walk to the village.

Posto dalla bellezza straordinaria e curato in ogni dettaglio. Possibilità di fare gratuitamente diverse attività e di cenare (è stata la miglior cena del nostro viaggio in Korea). Il personale sa davvero come si accolgono le persone. Davvero un posto straordinario che consiglio vivamente.

Anche volendo non avrei nulla da segnalare

Davvero magnifico! Gli hanok sono bellissimi, curati nei minimi particolari. Nulla è lasciato al caso, comfort a 360 gradi. Posizione eccellente, tutto a portata di mano. Lo staff è straordinario: gentilissimi e disponibili per ogni richiesta. La colazione in tre varianti è ottima. Consigliatissimo, vale davvero il soggiorno. Bellissimo di giorno e spettacolare la sera con le luci e i giochi d’acqua dei ruscelli

The hotel itself is beautiful. The rooms are well-appointed with excellent amenities, and the general surroundings are lovely. If your primary focus is on the quality of the room and the physical property, it's a great choice. The room was generally clean except a silverfish-type bug in the corner which probably was unavoidable given the proximity to nature; we otherwise thought it was comfortable. FYI - they offered us breakfast but we had to leave early so could not partake (and they have no flexibility around this at all either).

The customer service from the manager, Joon, was the worst I have ever experienced. Check-in & poor treatment by manager Joon: Despite providing our arrival time, no one was at the desk. The manager (Joon) was brusque, seemed annoyed, and rushed through the process, apparently busy with dinner service. A few minutes after arriving, we had a question. Unable to reach anyone by phone, I went to find help and was harshly scolded by Joon for unknowingly walking near the kitchen (there was no signage!). He was unprofessional and blamed me for his own rushed check-in. It was a completely unwelcoming and upsetting interaction. The manager's poor attitude created a very negative experience that overshadowed the hotel's positive features. The hotel may need more staff during peak hours if the manager is too busy to treat guests with basic courtesy. It was the worst experience I've had across ~15 countries and countless hotels I've visited - enough to prompt me to warn people away from interacting with Joon. Be careful!