The place is magnificent, the apartment is beautiful and comfortable, not a single complaint, the customer service and the flexibility for a 10 minutes early check in and 2 hours late checkout was awful.

The lack of humanity, we had a baby and were stuck outside for 20 minutes when the apartment was empty.

The property looked recently refurbished to a very good specification. It was quiet and very secure with the use of gate and door codes for access. There were nearby small supermarkets, cafes, bars, and restaurants. The property is located a 10-minute walk from the sea front and 30-minute walk from the historic centre.

The communication with the hosts was the worst I have ever encountered. They replied quickly but it took an excessive number of time consuming back-and-forth messages to achieve an outcome. On our penultimate morning I reported at 9am that there was no hot water in the apartment (we had to shower with cold water) - after many exchanges of messages, this was not fixed and we still had no hot water on our last morning, which is unacceptable. No apology was issued or refund suggested.

Very clean, good location, comfortable living area with TV

Bathroom was a nightmare, floods terrible so next person using it has to get wet feet. Smelly as always wet. Only two cups and one tea spoon. One wine glass so had to request another but was resolved very quickly. Lights in room needed to be used by 1730 as it gets gloomy. 2030 sunset. Pool was mainly in shade and could do with a tidy up. Very safe area and excellent restaurant and cafe very close Would stay at property again but not the Loft room because of the bathroom

Immaculately clean

The door lock problem must be already know, this should be addressed so stop further issues . There is only one large towel per person and no pools towels , which you have to buy at a local shop .