Easy check in, good communication, great location.

Great place and comfortable stay

It had every thing I needed and was close to my destination. Friendly personnel, clean rooms and a decent price.

This listing is fine if you're just looking for a place to sleep. It's a convenient location that's close to the metro and USC. We stayed here for two nights. When we first arrived, our front door handle was locked from the inside. This lock is separate from the keypad you use to (un)lock the unit. While the host called a locksmith and communicated with us timely, we did not enter the unit until 2.5 hours later. We had to cancel our first night plans. The host only said sorry for the inconvenience and provided no other compensatory relief, credit, or other means to rectify the mishap. Disappointing since some some of us traveled halfway across the country to be here. Customer service needs to be improved. Our group included 1 toddler and 2 crawling infants. The listing did not clearly show the location of the stairs. When you walk in the unit, there's a staircase in front of you which leads to the largest open space in the living room. If we would have known the stairs was so easily accessible from the living room, we would have brought a baby gate or looked elsewhere. An adult was posted at the top of the stairs at all times to make sure the babies weren't falling down the stairs. The listing pictures did not show the TV cords hanging down from the mounted TVs; the cords looked like they were tucked in the walls. Yet, the cords were hanging from the TVs for little hands to grab and pull.Positives: comfortable beds, a bathroom in every bedroom, 2 parking spots, location