Candela was very helpful and welcoming

The location of this apartment is very good. Only few steps from Pitti Palace and cafes and shops. Taxis can drive up to very close location. The rooms were clean and convenient. AC is present. The only complaint I have is that the laundry area is unbelievably small and shared with the other apartment. I believe it should be mentioned in the description. This is a big omission IMHO. The other issue was that in four days of our stay the power was cut three or four times. I realize that the apartment can do little when the power is cut at the city block level, but a mobile hotspot would go a long way in making it more comfortable for guests. I had to work one of the days and without Internet access it’s impossible. Forget about using your cell data. The buildings don’t let anything go through. I tried contacting the hosts/ managers but received very curt response that they can’t do anything. The other issue with power outages is that you can’t open the front door at the lobby area in case you need to escape. Should be some sort of code violation. The bathroom is nice very very small.