The house was modern, spotlessly clean, plenty of room and the all kitchen appliances etc were of a very high standard. As it is a family holiday let the only negative for us was no stair gates were provided in the property and there were 2 flights of stairs so with a 1 and 3 year old we had to be extra vigilant. Thank you

This cottage was absolutely everything we could have asked for. Spotlessly clean, stylishly modern, and in a fantastic location. It truly ticked every box! We had the most amazing time and left with so many great memories. Would highly recommend to anyone looking for the perfect weekend escape. We’ll definitely be back!

We had a lovely stay at this property, excellent location and a beautiful space. We all agreed it was very good value for money and exceeded our expectations. It seemed to have been renovated very recently and they've obviously done a fantastic job. We hope to stay again soon. A few points of feedback that are largely just to do with the info provided in advance, and things that I think need re-visiting for circulating to future guests: 1) The address in the arrival instructions (Sunset Beach 2, Leadengate House, Croyde Road, Croyde EX33 1PN) does not take you to this property when inputting the whole address into google maps, but leads to a property/intersection at Bay View Close further down Croyde Road. We thought it would be useful to put a what 3 words reference for clarity here, as we struggled slightly when arriving in the evening. I'll send an email with snips of this in case the summary above isn't clear 2) Access instructions - our instructions directed us to the door down the right side of the property (Access: The entrance to Sunset Beach is located on the side of the 'house' on the right hand side. ) however on arrival it seemed the door and key safe down the right hand side of the property relate to 'Oyster Cottage' (I think that was the name). We felt that the direction should read the main door on the right hand side of the front, rather than directing us down the side of the property. 3) Wifi instructions - these weren't captured in the advance documentation or in the binder at the property, we reached out to the property manager who directed us to the router, but it actually took us a while to find this. We thought the property binder would benefit from a page noting the location of the router and password and network for easier access next time 4) Very minor facilities point - we thought a doormat would be good, especially at this time of year we were keen to brush mud off boots upon entry. And the upstairs bathroom would be good to have a toilet brush and a small bathroom bin.

The property was fine and ideally situated for Croyde beach and town. It was reasonably well equipped although some items had been removed due to the pandemic situation, but surprisingly not the out of date visitors book.Despite giving the cleaning team an extra 9 hours Covid cleaning time (3hours x 3cleaners) which was taken from our holiday time, it was difficult to see how this time had been spent.There was dust on the door architraves, the front door handle had body fat residue on it, the shower heads had black mould on them,the mircowave was stained inside, the iron was unusable due to debris on the sole plate, and the garden furniture in the outside store still had others food debris on it. he fridge was inadequate in size and the door was faulty so didn't keep food cold. We had to eat out most days as a result.The freezer compartment was dirty and had others ice trays inside.They were only a couple of bin bags left for our use.We also had to buy toilet rolls as there were only 1 1/2 rolls in each toilet. There's no Covid excuse for this !There was no welcome pack at all, only a few dishwasher tabs.This was particularly disappointing as when the 6 of us arrived we then had to go shopping, not even some milk and tea bags for a cuppa after a 6 hour drive.We then had to unload the dishwasher and put everything away.Not the best start to our holiday.The property manager Clare was described as feisty by the travel agent but she was in fact very rude and put the phone down on me when I queried the additional cleaning time required and the fact we had to vacate the property by 9.00 am on leaving day. We were threatened that the cleaning team would be on the door step ready to move in as we moved out. They were still not there at 9.25 am!We also had to remove all of the bedding, sheets, pillow cases, mattress protectors, towels, tea towels and oven gloves and correctly put them in tattered and torn old bags, failure to do this was subject to a deduction. Whilst I can understand that this can help the cleaning staff, it's their job and our holiday and if they have the right PPE then this shouldn't have to have been done by us, particularly when having to leave by 9.00 am. We were also given no notice that the gardener would show up and we looked out of the downstairs bedroom window one morning to see him cutting the grass. Also there was no warning of the window cleaner turning up either.Nice property very poor property manager & management.