Good location easy access to city. Bed was comfortable

Great location

Good location, room met our needs - generally no host available on site but relatively responsive on line.

The location of this property was fantastic and the customer service was excellent. The staff were responsive and friendly, which we really appreciated during our stay.There were, however, a few downsides that made the experience less comfortable than we hoped. The walls were paper thin, and we could clearly hear the people in the unit next to us talking, which made it difficult to fully relax or even sleep at times. When we arrived, it was still in the 40s outside and the room was freezing. The thermostat is locked, so we couldn’t turn the heat on ourselves to warm the room up, although there was a small space heater in the closet.The shower water temperature also seemed to be capped and never got hotter than lukewarm. Additionally, we were told that supplies would be restocked daily at the entrance of the building, but this didn’t happen once during the week we stayed.One smaller but noticeable issue was the bed duvet, it was very loud and crinkly, and we would wake up whenever either of us moved.Overall, the space itself was nice, clean, and the location and service were great, but there are definitely several areas that could use improvement to make the stay more comfortable.