The only reason they are getting 3 stars is for putting some effort in to remedy the situation. I got this place for 3 weeks for a traveling midnight job. I informed them I was on midnights, and slept until about 2-3pm every day. When I got there, there was No AC, no laundry (stated there was in so be gave me 20 lol), no Wifi, no pots, pans, plates, cups, no trash can, and zero hot or even warm water in the shower. The fridge didn't work, freezer was kinda cold but and I lost a bunch of food. I told them about the shower, someone the hot water temp which didnt work. When I told them it didnt work, they more or less called me a liar. Finally a couple shows up, well, I wake up to them IN my bedroom / bathroom (bathroom is in bedroom) at like 11 trying the fix the shower. He left me with a gushing shower knob that was gonna flood the place, so I had to find the shutoff in the basement after they left. Next day or 2 I get woke up with them AND a plumbing company in my bathroom. But, he fixed the shower that day. Cool. Moving on, he brought a window unit over because it was 90 out and I asked if there was any way to adjust the temp in there. I got a new fridge a little over a week after being there. And a trash can and bags after about 2 weeks. They had some cheap tile on the walls that fell off the whole time, onto the bed too. Plywood on the ceiling, and just sloppy finishing in general. Told me Id get "a free night" but I ended up not getting it or any refund at all.