It was very clean. The host was always communicating and helping when we needed something. Great location to walk to things. Good shopping around as well.

Comfortable apartment in a nice neighborhood. The check-in process was challenging- you have to pick up keys at a small store about a half-mile away, which is difficult when you are dealing with luggage. In our instance, the keys were not ready at the time they were promised, and it took some effort to track them down. The apartment itself is nice, and is great for two couples.

This is a lovely apartment, very secure and in a nice neighborhood. I would gladly rent it again. The apartment was clean, has comfortable beds and great water pressure. The online communication was amazing in that I usually got a reply within an hour regardless of time of day. It was a bit weird to me to not know where to get the key until 24 hours before. You must get the key in a small store about a 10 minute walk from the apartment. I had the misfortune to leave the keys in the apartment the first day, I texted and had a speedy reply and we were able to get one of their team members to let us in a couple of hours later.I should also note there was no hairdryer or shampoo or soap. I purchased the items and the owner has refunded my purchase.All in all, a great apartment in a great location.

The location was excellent. Close to everything we needed. Cleanliness was good. We did have similar issues as previous reviews regarding bathroom and toiletries. Dislikes were The Check in / Check out process.The location of the Check In was 1 KM from the rental.At 10:00 am we couldn't find the place, when we did the location was not open for business per the hours of operations provided by VRBO. Also the sign at the location did not have contact info on how to reach them. It took 5 hours of a lot of communication to finally get our keys. Not at Keynest but by the cleaners at the rental.For Checkout KeyNest employee assured us that they will be open on Sunday April 26.If not they provided us with instructions on how and where to leave the keys.When we arrived at 9:15 am that day, once again they were not open.... so we left the keys as per instruction.We informed VRBO on what we did. VRBO was not happy but in our communications VRBO quoted the following to us THREE TIMES:"Thank You for explaining that, Louis. You and your brother did the right thing by following the instuctions given directly by the KeyNest employee. We noted that the keys were left .............., and our team is coordinating with them to retrieve the keys from there. There wont be any issue from your side regarding how you returned the keys, and you don't need to go back or take any further actions now."WE DID HAVE SOME TIME TO FIX IT. Then later we were informed they are charging us 50 EURO