Hotel Sofia

Locatie

Een lift

Position and comfortable beds

Definitely the curtains are needed

Établissement très propre. Proche des commodités (cafés supermarché). Le responsable est très sympa et essaye de nous parler en français

Bémol pour les mini serviette de douche

The property is very close to the city center, close to restaurants, supermarkets and numerous exchange offices and banks. The price was low, and the room was clean. The room has air conditioning that worked fine (once we could find a remote for it). Shared bathroom but in OK state. The area was quiet and safe.

Small room, with the roof coming down on one side. Window opening to the roof, no insect screen installed, which allowed several mosquitoes to go in. Small TV existed but there was no remote for it, and no button to turn it on. Air conditioning did not have a remote, but, fortunately, the one next door was the same model, so we could share the remote. Room at third floor, with no elevator. We only got a face towel each. Although it is listed in the property description, and we asked about it specifically, there is no assured parking - if you can find a spot somewhere in a small yard or on the street, fine, but that's all. If we had known that is the case, we would have not stayed here. Response to property comments: Information on parking was misleading, and you continue to lie about it: the property description explicitly said parking is available at a property nearby (reservation needed) - a description you have deleted. We asked for clarification and your response was that parking spots are available in the hotel yard (no such thing, as this is not a hotel that owns its own yard) or further down the road. It would have been much better to just tell the truth: there is absolutely no parking belonging to the hotel. Public parking is generally available, but that is not at all the same thing. About the TV and AC remote controllers: it is your responsibility to make sure they are present in the room. Your administrator was hardly present. There was no instruction about checking in - another thing you are not being truthful about. If your information would have been honest, our review would not have been so drastic. You should update your information and be more careful about your management rather than making up more unreal information.