Villa in Rawai, Mueang Phuket District, Phuket, Thailandia
2 ospiti · 4 camere da letto · 4 vasche
Motivi per prenotare
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
Posizione
Recensioni
1 / 10
Serious problems during our stay – especially at check-out
New villa
Unfortunately, our experience at this villa was very disappointing, especially during the last few days and at check-out.
The cleaning service was not satisfactory. Towels were missing, the villa was not properly cleaned, and the bottled water that was supposed to be provided was not delivered. There was also a strong smell of a dead animal in the bathroom. The swimming pool was cleaned only once during our one-week stay.
The electricity charge was also unexpectedly high. Even though we kept the air conditioners and lights switched off most of the time, we were charged 3,360 THB for only 6 days.
We were also charged 300 THB for a broken glass, which we accepted because photographic evidence was provided.
However, the most serious problem occurred at check-out. The manager, Tar, claimed that a crack in the kitchen countertop had been caused by us and demanded 24,000 THB, despite the fact that we did not use the kitchen or wash any dishes during our stay. The cleaning staff used the kitchen and washed the dishes every day.
According to the manager himself, the cleaning staff allegedly noticed the crack on the 25th, but no photograph was taken at that time, even though they normally photographed even small damages such as broken glasses. We were not informed about the alleged damage until our check-out on the 27th.
While we were under severe time pressure because we had a flight to catch, the manager called the police. The police came to the villa and we were told that we would have to go to the police station. Eventually, after considerable pressure and while we were trying to catch our flight, 15,000 THB was taken from us in cash without any receipt or official document, and another 5,000 THB from our deposit was not returned.
In total, 20,000 THB was taken from us in connection with this disputed damage.
We have photographs documenting the police being brought to the villa and are able to provide evidence of the incident.
8 / 10
Amazing staff
Amazing property
Everything was just about right
10 / 10
Beautiful villa. Brilliant stay
We loved this villa. We stayed here with 4 adults and 4 children and the pool was perfect. The open living space was brilliant. The pool is a perfect size and the villa itself was very clean and amazingly designed. We liked this location a lot as it was slightly out of the busy tourist Kata area but a short walk or tuk tuk ride to the main beach area and markets/restaurants. There is also a brilliant coffee place (Cup Sea) a few minutes walk away. The staff were amazing. They were just outside the villa most of the time and were happy to help in anyway. Very friendly and kind. We really loved our stay here and were sad to leave
There is construction going on behind the villa which was a little noisy for the first half an hour we were staying but after that we didn’t hear the noise at all which was really good. I wouldn’t let this put you off booking this villa because in Phuket there is building work everywhere so this isn’t unique to this villa and it really was a brilliant place to stay. It’s been our favourite villa we’ve stayed in so far
5 / 10
Will never return. Way to expensive for the value it brings.
It is newly built and the layout and interior is fresch and new.
The dishwasher did not work. Neither the washingmashine. The master bathroom smelled sewer/poop as there were some kind of problem with the floor drains and toilet. There were always personell in the house - the cleaning took 3-5 hours a day and then the manager came very often to look how we were doing… the location is REALLY BAD as it is on the largest road in Phuket and there is construction going on around the house all the time. When you are outside you can not hear eachother so it is not possible to have conversations outside, the road is so noisy. It is extremely difficult to cross this road and very dangerous to get anywhere by walking, you will need to get a taxi to get out of the house. There are no western cutlery - if you want to eat in and use a knife you can not. There were no pool towels for us to use the first days. The beds are OK but the pillows were very high and hard. The first days we could not use the TV as there were no electric cable for it…
Nous avons passé un excellent séjour. La villa est magnifique, très propre, spacieuse et parfaitement équipée. La piscine est superbe, les chambres sont confortables et l’emplacement est idéal, à proximité de Kata Beach, des restaurants et des commerces. Le personnel est très accueillant, réactif et toujours disponible. Nous recommandons cet établissement sans hésiter.
Honnêtement, rien de particulier. Tout était conforme à nos attentes. Nous reviendrons avec plaisir
10 / 10Eccezionale·giu 2026
We loved this villa. We stayed here with 4 adults and 4 children and the pool was perfect. The open living space was brilliant. The pool is a perfect size and the villa itself was very clean and amazingly designed. We liked this location a lot as it was slightly out of the busy tourist Kata area but a short walk or tuk tuk ride to the main beach area and markets/restaurants. There is also a brilliant coffee place (Cup Sea) a few minutes walk away. The staff were amazing. They were just outside the villa most of the time and were happy to help in anyway. Very friendly and kind. We really loved our stay here and were sad to leave
There is construction going on behind the villa which was a little noisy for the first half an hour we were staying but after that we didn’t hear the noise at all which was really good. I wouldn’t let this put you off booking this villa because in Phuket there is building work everywhere so this isn’t unique to this villa and it really was a brilliant place to stay. It’s been our favourite villa we’ve stayed in so far
5 / 10·gen 2026
It is newly built and the layout and interior is fresch and new.
The dishwasher did not work. Neither the washingmashine. The master bathroom smelled sewer/poop as there were some kind of problem with the floor drains and toilet. There were always personell in the house - the cleaning took 3-5 hours a day and then the manager came very often to look how we were doing… the location is REALLY BAD as it is on the largest road in Phuket and there is construction going on around the house all the time. When you are outside you can not hear eachother so it is not possible to have conversations outside, the road is so noisy. It is extremely difficult to cross this road and very dangerous to get anywhere by walking, you will need to get a taxi to get out of the house. There are no western cutlery - if you want to eat in and use a knife you can not. There were no pool towels for us to use the first days. The beds are OK but the pillows were very high and hard. The first days we could not use the TV as there were no electric cable for it…
Villa in Rawai, Mueang Phuket District, Phuket, Thailandia
2 ospiti · 4 camere da letto · 4 vasche
A 1,7 km da Spiaggia di Kata Beach, Amber Étoile Kata Luxury Pool Villas by Astra offre una piscina all'aperto, un giardino e alloggi climatizzati provvisti di terrazza e WiFi gratuito. C’è un parcheggio privato disponibile sul posto.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Animali domestici ammessi
Balcone/Terrazza
WiFi/Internet
Giardino
Domande frequenti
Il parcheggio è incluso in questo villa?
Il parcheggio non è specificato tra i servizi disponibili per Amber Étoile Kata Luxury Pool Villas by Astra. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo villa?
Sì, presso Amber Étoile Kata Luxury Pool Villas by Astra è disponibile una piscina. Buona nuotata!
Amber Étoile Kata Luxury Pool Villas by Astra accetta animali domestici?
Sì! In questo villa sono ammessi gli animali domestici. Per maggiori informazioni, ti consigliamo di contattare il fornitore del servizio di prenotazione per quanto riguarda le norme relative agli animali.
Quali servizi sono disponibili presso Amber Étoile Kata Luxury Pool Villas by Astra?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, aria condizionata, piscina e non fumatori.
"We loved this villa. We stayed here with 4 adults and 4 children and the pool was perfect. The open living space was brilliant. The pool is a perfect size and the villa itself was very clean and amazi..."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Villa in Rawai, Mueang Phuket District, Phuket, Thailandia
2 ospiti · 4 camere da letto · 4 vasche
Motivi per prenotare
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
A proposito di questa villa struttura in affitto
Amber Étoile Kata Luxury Pool Villas by Astra
A 1,7 km da Spiaggia di Kata Beach, Amber Étoile Kata Luxury Pool Villas by Astra offre una piscina all'aperto, un giardino e alloggi climatizzati provvisti di terrazza e WiFi gratuito. C’è un parcheggio privato disponibile sul posto.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Animali domestici ammessi
Balcone/Terrazza
WiFi/Internet
Giardino
Mappa di Rawai, Mueang Phuket District, Phuket, Thailandia
Valutazioni e recensioni
9,1 / 10
(16 Valutazioni)
100% di recensioni verificate
8 / 10Eccellente·ago 2026
Amazing property
Everything was just about right
10 / 10Eccezionale·lug 2026
Nous avons passé un excellent séjour. La villa est magnifique, très propre, spacieuse et parfaitement équipée. La piscine est superbe, les chambres sont confortables et l’emplacement est idéal, à proximité de Kata Beach, des restaurants et des commerces. Le personnel est très accueillant, réactif et toujours disponible. Nous recommandons cet établissement sans hésiter.
Honnêtement, rien de particulier. Tout était conforme à nos attentes. Nous reviendrons avec plaisir
10 / 10Eccezionale·giu 2026
We loved this villa. We stayed here with 4 adults and 4 children and the pool was perfect. The open living space was brilliant. The pool is a perfect size and the villa itself was very clean and amazingly designed. We liked this location a lot as it was slightly out of the busy tourist Kata area but a short walk or tuk tuk ride to the main beach area and markets/restaurants. There is also a brilliant coffee place (Cup Sea) a few minutes walk away. The staff were amazing. They were just outside the villa most of the time and were happy to help in anyway. Very friendly and kind. We really loved our stay here and were sad to leave
There is construction going on behind the villa which was a little noisy for the first half an hour we were staying but after that we didn’t hear the noise at all which was really good. I wouldn’t let this put you off booking this villa because in Phuket there is building work everywhere so this isn’t unique to this villa and it really was a brilliant place to stay. It’s been our favourite villa we’ve stayed in so far
5 / 10·gen 2026
It is newly built and the layout and interior is fresch and new.
The dishwasher did not work. Neither the washingmashine. The master bathroom smelled sewer/poop as there were some kind of problem with the floor drains and toilet. There were always personell in the house - the cleaning took 3-5 hours a day and then the manager came very often to look how we were doing… the location is REALLY BAD as it is on the largest road in Phuket and there is construction going on around the house all the time. When you are outside you can not hear eachother so it is not possible to have conversations outside, the road is so noisy. It is extremely difficult to cross this road and very dangerous to get anywhere by walking, you will need to get a taxi to get out of the house. There are no western cutlery - if you want to eat in and use a knife you can not. There were no pool towels for us to use the first days. The beds are OK but the pillows were very high and hard. The first days we could not use the TV as there were no electric cable for it…
€€€€
I più votati dagli ospiti
9,1
(16 Valutazioni)
"We loved this villa. We stayed here with 4 adults and 4 children and the pool was perfect. The open living space was brilliant. The pool is a perfect size and the villa itself was very clean and amazi..."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Villa in Rawai, Mueang Phuket District, Phuket, Thailandia
2 ospiti · 4 camere da letto · 4 vasche
Motivi per prenotare
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo per gli animali domesticiPorta tutti i tuoi amici e familiari, anche quelli pelosi
Esperienza di alto livelloUna proprietà di fascia alta in questa zona
Mappa di Rawai, Mueang Phuket District, Phuket, Thailandia
A proposito di questa villa struttura in affitto
Amber Étoile Kata Luxury Pool Villas by Astra
A 1,7 km da Spiaggia di Kata Beach, Amber Étoile Kata Luxury Pool Villas by Astra offre una piscina all'aperto, un giardino e alloggi climatizzati provvisti di terrazza e WiFi gratuito. C’è un parcheggio privato disponibile sul posto.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Aria condizionata
Piscina
Non fumatori
Animali domestici ammessi
Balcone/Terrazza
WiFi/Internet
Giardino
Domande frequenti
Il parcheggio è incluso in questo villa?
Il parcheggio non è specificato tra i servizi disponibili per Amber Étoile Kata Luxury Pool Villas by Astra. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo villa?
Sì, presso Amber Étoile Kata Luxury Pool Villas by Astra è disponibile una piscina. Buona nuotata!
Amber Étoile Kata Luxury Pool Villas by Astra accetta animali domestici?
Sì! In questo villa sono ammessi gli animali domestici. Per maggiori informazioni, ti consigliamo di contattare il fornitore del servizio di prenotazione per quanto riguarda le norme relative agli animali.
Quali servizi sono disponibili presso Amber Étoile Kata Luxury Pool Villas by Astra?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, aria condizionata, piscina e non fumatori.
Esplora soggiorni simili a Rawai, Mueang Phuket District, Phuket, Thailandia