The apartment itself was perfect. The contact there, communicated check in process in a timely manner and also checked in on the process. They set the apartment up nicely based on how many of us there were. It was located in the perfect location, walking distance to everything. The Accademia was right across the street and bus stop right around the corner. There was a washing machine present but no dryer. If you used this washing soap, you just have to replace it. They had hanging dry racks. The only thing that was a slight downside was - there was construction happening at the church right next to Accademia, so a LOT of noise starting really early in the morning. And some noise associated with the Accademia! Highly recommend this spot, the people were great and fabulous location.