The property was in excellent condition and was fully equipped. We were group of 4 friends and enjoyed our stay. Even for late checkin there was a property manager present when we arrived and welcomed us. Would stay again in future when i go back to london.

Excellent and very convenient location. A very modern accommodation. It felt like a home away from home. It was so easy to access public transportation and other amenities. I was with my 74 year old mum and my sister who had knee issues so the lift was an icing on the cake!

Nice and clean, in a good location for wembley park. Staff very friendly and easy to contact,

Some decorations/ maintenance related issues. A bath but no taps or plug, Very slippery when having a shower. The en-suit bathroom basin taps hot and cold tap wrong way around. Also bedroom blind in the main room damaged letting in light, flashing light in en-suit garden door needs adjusting very hard to lock. These are not complaints just minor observation as a property manager

The location was perfect. Just a 10/15 minute to the stadium. The area was quiet. Looked like it had just been renovated, very clean. Checked in earlier than expected.

The communication could be improved. I sent an ETA the day before but I did not receive instructions for check in until we were 15 minutes away. The key holder had over an hours walk so we waited 1 hour 15 minutes for him to arrive. There were no cups for tea/coffee. I had to go to the supermarket to buy a mug. Sharp knives, kitchen scissors and a hairdryer would be useful. There were no backs on one of the kitchen drawers so utensils fell out. There was a foul drain smell in the kitchen area so we had to keep the plug in to try and stop it. The TV was hard to navigate without instructions. Could not get normal TV channels and had to log into other Apps. We gave up in the end. The bath has no taps which I have never seen before so had to use the shower head to fill it. There are only 2 parking spaces on the driveway so had to street park (watch out as parking officers patrol). Usually there is a welcome pack with instructions for appliances and useful information about the area.