The H Dubai

Although under renovation there was no issues. Staff were great and accommodated our early arrival.

Everything specially after the renovation

Nothing

The quality of the rooms and services.

The traffic. The price.

I’ve always loved the rooms here, and the recent renovations have made them even nicer. The newer rooms are beautiful and definitely one of the reasons I enjoy staying at this hotel.

I was disappointed that I wasn’t informed at the time of booking that the spa would be out of service and that several amenities would be unavailable. One of the main reasons I choose to stay at this hotel is specifically for the spa, so this significantly affected my experience. I also found the valet team at the rear entrance less attentive than expected, particularly when it came to assisting with luggage. It’s unfortunate, as I’ve enjoyed staying here before. For a five-star hotel, I do think guests should be informed in advance when key facilities are unavailable, and the overall level of service should reflect the standard the hotel presents itself as offering.