Residence Inn by Marriott Charleston Patriots Point

Rating: 4 / 5 Stars Pros: • Central Location: Ideal for exploring Charleston, Mount Pleasant, and Sullivan's Island. Located less than a mile from Patriots Point and directly across from the baseball field. Safe, secure area. • Room Layout: Suites feature a small kitchen (with fridge), sitting area, and a vanity setup with extra mirrors, countertops, and outlets outside the bathroom. • Comfort: Very comfortable bed and pillows. Cons: • Cleanliness: Disappointing for an extremely picky guest. Found a grape stem in the sink and on the comforter, dirty spots in the shower and on a light switch, and an empty conditioner bottle. • Limited Dining: Not within walking distance to stores or restaurants. The on-site "restaurant" is just the breakfast area with a limited menu. • Maintenance & Service: One window shade was difficult to operate, and the coffee maker was missing the tray. Front desk staff initially seemed disconnected from housekeeping issues. Bottom Line: A great central location with comfortable bed and suite layout, but the cleanliness and attention to detail need improvement.

The property is conveniently, located to downtown Charleston, driving, but real close to the Yorktown exhibit. This was a back-up for a our family after a bad VRBO experience in downtown Charleston that was booked same day. Great property, nice pool, and bar tenders were awesome, including Taylor.

The hotel is well maintained and overall a very nice property. However, there were several issues during my stay that impacted the experience. There was an internet outage for approximately 24 hours, which was a significant inconvenience. As a result, the bar was closed, and the laundry facilities were offline, making it necessary to obtain change for the machines. The television in my room was not working at check in and was never repaired during my three night stay, despite the issue being reported. There was also no housekeeping service provided during my stay, including towel replacement. I had to contact the front desk to request trash removal. One unusual interaction occurred when the housekeeping manager knocked on my door one afternoon but did not enter. I stepped into the hallway to ask if she needed anything, and she simply said no. I was left confused about the purpose of the visit. While the property itself is attractive and well maintained, the lack of basic services and unresolved maintenance issues made the stay disappointing.

Room was clean, breakfast was good and hotel was clean and well maintained. Would be nice if they offered complimentary bottled water in the room. Nice location!