Only issue we had were the keypad access to get into the pools not functioning correctly. I know this was a property issue but caused a lot of problems and could not access all the pools.

Very nice

Overall, Unit 504 was decent. There were however some updates needed on worn-out faucets, places in the floor, bathroom cabinet, dishwasher, balcony door has a broken lock, couch was worn out. Also, the lack of a laundry closet with washer and dryer were less than ideal. Had to carry dirty laundry on the elevator to the 4th floor laundry room and then pay in quarters to wash our clothes.

Soooo i feel this gon be long, but i dont care. Honestly the place was beautiful, room was beautiful, lake view, balcony. Recommend for a lil get away. So honestly as me being colored ( yes i did say colored ) and so were my friends/family, we got the upmost wrong looks from beginning to end. The security guard decided to follow us to 1 of 3 pools. How did he know what pool we were at unless someone said something. Soon as we got to the pool other people decided to leave & walk out. The same security guard came up with a clip board & asked were we supposed to be there and where we staying. I said “ we have reservations here” he said where i said here this hotel. We all felt uncomfortable so we went to the beach, next came another person messing with us and asking us if were we staying here or where are we staying. . Like I honestly don’t understand how i cant have a 1 vacation day in a beautiful minimum luxury place. They came into my room without knocking, while we were all sleep. Came back and rushed us out the room. I honestly know we slept over, but it wasnt that long. So out of all respect you couldve knocked & told us about what time to check out. The lady banged on the door and opened it & asked us how long are we gon take teave. I had fun, but the racial profiling was unexceptionable. I will not be booking this room again & doing my booking on the other end if I decide to come back.