Have stayed at Pinnacle Port multiple times in various units. This was by far was the nicest. Fantastic location close to both pools and the beach. Completely remodeled, spacious, clean

We loved the location of this condo within Pinnacle Port. The condo was recently updated and felt clean and well appointed. We would absolutely stay here again. Didn’t love that communication with Vacasa (prop mgr) was all done through a bot. We got there before check in, could clearly see that the property was clean and ready to use but they refused to allow us to check in early (because it wasn’t a real person). Didn’t majorly impact our trip, but it lost the personal connection we’ve grown accustomed to by using vrbo instead of a direct property manager.

We loved this condo. The accommodations were perfect fornour family of 5. Everything was super clean when we arrived. The proximity to the beach couldn't have been better. The kid's played on the beach for hours.

The condo itself was wonderful! Updated beautifully and the beds were so comfortable. My issues are with the management company, Vacasa. I received an email from Vacasa indicating that beach service was included with the rental (2 beach chairs and 1 umbrella) to be reserved through the vendor on the beach. We thought this was a great perk and left our beach chairs at home. Turns out beach chairs are not included. I reached out to Vacasa several times and the only response I received was to “be patient” while they look for a solution. Vacasa is now saying that they did not send the email, even though I have forwarded it and sent screenshots to them. This greatly impacted our trip. The listing also indicates “free internet”. Prior to check in we received a WiFi netowork name and password to connect to. It did not work. Come to find out, there is no WiFi. Not even power to the router. There is a public WiFi that was unreliable. We had 1 bar of cell service so our hotspots would not connect. Vacasa told me no private WiFi in PP - not true. I understand that things happen and things can break, etc. but this was not the case. I also would have appreciated a bit of communication and transparency from Vacasa. If they admitted there was no WiFi and they should update the information, I would not have been upset. Upon check in, the door was wide open. This didn’t impact our stay but I wouldn’t trust my property with a company who does not ensure the property is secure.