Great experience

The house was exactly what we were looking for and exactly as advertised! We loved it and we now are planning to return two more times this year.

House has amazing location with virtually your own private beach. House is spacious and the kitchen has everything you could need. Host company was very friendly and attentive and responded within minutes when needed. Made for a perfect vacation for my group of 6. Weather was great all week

Our Stay There were a couple of issues with our stay I would like to share. 1 When we first arrived we had trouble entering. 1st, it’s a 9 digit code, too long in my opinion. But on top of that the instructions were for a Yale lock, this home has a Schlage lock. We struggled with that (thought about calling for a key) and finally went thru the VRBO/Vacasa app for confirmation on how to operate it. Shouldn’t have to jump thru hoops just to enter. 2. Then there was the refrigerator delivery. We get a text stating, literally, FYI, a fridge will be delivered on 2/20. To the driveway? Into the home? Rob called and talked to a Vacasa rep about this and yes, in fact the fridge would be switched out. A rep would meet the delivery and we could be there or not. This in itself is intrusive. Do we schedule the 4 hour window to be here and move our own food? Do we put it in coolers? The appx $1600 in Vacasa fees are paid for these exact things not to happen. It got a little worse. On Tuesday I got two missed calls and a text regarding this fridge. This is the text: Fridge guy is 15 away. I’m more than 15 minutes away. Is the door open. I’m on Mexico Beach. He was supposed to call 30 mins before I am not a coworker of this person. There was a 4 hour window, 12-4, and a Vacasa rep should have been here waiting in the driveway for the delivery, period. No one from Vacasa ever showed. We were on the beach, Rob happened to go up to the house and saw a delivery truck. He let them in, h