We loved the house set up and all the rooms were very comfortable, the hot tub was dirty and the fireplace did not work. Location was excellent,

Second time here. Still a very good property. I highly recommend.

It would have been nice to have napkins and more paper towels available for the whole week we paid for.

This was a lovely house as shown in the pictures and the amenities offered were a draw for our family reunion in North Lake Tahoe. The house itself was clean and spacious. What was terribly disappointing was the availability of the amenities that had drawn us to this choice. When we arrived we planned to use the grill for our dinner. We were surprised to see that it was locked closed with a bicycle lock. Not locked to the deck…actually locked closed. It took us 45 minutes to obtain the code to unlock it so that we could use it. None of the managers available seemed to know the code and much calling around to many people finally revealed it.Later on in the visit we went to use the hot tub. When it was opened we found the water green, scum on the walls and slimy seats. Disgusting and so disappointing!Later that day we went to use the grill again and almost immediately ran out of propane. When I called to see if we could obtain another tank the person texting with me insisted that the grill was somehow linked to the gas fireplace. Clearly this wasn’t the case. No new propane could be obtained on the Saturday night so we cooked on the stovetop. Sadly when we tried to keep the smoke level down with the overhead vent we discovered that it didn’t work. I blame the managing agent, Vacasa for these inconveniences. Clearly this is a giant organization with many layers and no great communication between them. When we got the rental bill I was shocked to realize t