The location was great, the apartment really well laid out and as described on booking.com. Beds were comfortable, lovely white cotton bed linen and the place was clean and tidy.

Unfortunately the email giving check in details should have arrived by 11am for check in at 3pm. It didn't arrive until 3.15pm and had the wrong keysafe code. We contacted the owner who came over and sorted it out within 30 minutes. She was really apologetic, it seems the housekeeper hadn't updated the code correctly. It would have been useful to have had a couple of dishwasher tablets, but as there were none we had to wash dishes by hand.

Close enough to city centre, spacious apartment, nicely equipped

Compared to the Friar Gate location, this feels like the poorer cousin. Have previously stayed here but has gone a bit downhill, some facilities worn, tired and ill equipped

Very easy to access, very quiet and has all the amenities needed to be comfortable. Will definitely stay again.

Location was great for us and having 2 bathrooms was helpful. Spacious living room. Great having own front door as quieter than communal entrances. Really convenient to have car parking just outside the front door.

Only having half a toilet roll in one bathroom is less than expected, as there are 2 bathrooms in the property would expect toilet paper in both bathrooms as description stated was provided. Ensuite bathroom smelt very damp and door didn't close unless slammed shut which was not practical and very noisy particularly at night. Main bedroom had 2 bedside lamps but the one on the window side of the room couldn't be plugged in or used as cable couldn't reach the socket. Toiletries provided gives the expectation that there would be at least enough for all occupants for a few nights not tiny bottles enough for only two people to have one shower each. Sofas had not been cleaned for a little while with sweet papers and lots of food debris under the cushions. Limited cutlery meant having to wash up whilst cooking to ensure enough to eat with. Unfortunately had a toddler in the apartment in the flat above who ran up and down through out the evening and morning almost constantly. Surprised to not have a hairdryer as these are normally provided.