Location and value or great. My contact Lorraine was very helpful.

I booked this property for the rooftop pool. When I tried to use it, it was covered up. I was told the season was over. Then I was told it needed a lifeguard. Then I was told something else entirely. I wish that I had known because I would not have booked the room otherwise.

The amenities, the location, cleanliness and the staff both Derrick and Lorraine were amazing hosts

N/A

Close to everything. Building amenities are incredible and customer service was top notch.

Liked everything

Close enough to walk to aquarium and Orioles Stadium. Full kitchen, king bed in one room, queen in another and had a pull out couch in both units at 25 Light St. The bathroom tiles seem relatively new as do the appliances in the kitchen. Derrick, the property manager, was a nice man. He met us at the property on time and explained everything. He repeated as many times as we needed and even navigated the tricky gate pass at the free for us parking garage at 30 Light St. He also did try to get us pool passes at 10 Light St. but it rained the first day. Not sure what happened the second day.

First of all, I can’t review the Rooftop Pool and Lounge Downtown Charm at 10 Light St because the day before check in, the property messages us that there was extensive damage in our designated unit and we could choose a refund or their sister property. We had Phillies/Orioles tix so we chose the other property where we did stay at 25 Light St. So this review is for the “Sister property.” The 2nd floor unit was over a bar that stayed open till 2:30 every night. The windows were no help on blocking street noise so we didn’t get much sleep. The blinds were broken and dirty. Someone before us must have spilled a drink while walking because the walls were splattered. The baseboards and vents are covered in dust. The wall paint needs serious touching up. While the dishes were clean in the cabinets, the drain board was very dirty and I could not clean it off. The silverware drawer had crumbs in it. There was no pool and we really had wanted one which is why we booked 10 Light St. we did receive a message that they would refund us $100 as a thank you but I haven’t seen that yet.