Близость от центра, от железнодорожной станции Милано Централе, тишина в квартире, чистота, комфортные спальные места

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Wygodne łóżko. Biała pościel, częściowo wyposażenie

Brak deski do krojenia w kuchni, brak w kuchni płynu do naczyń chociaż była zmywarka, brak ręczników papierowych w kuchni zbyt mała ilość papieru toaletowego

Location and looks

Bed was hard, it was dirty under the bed, and the lights were always dimly on even after turning off

Location was walking distance to Milano Centrale Station. Apartments are fairly well equipped with decent facilities. The cleaning staff were very helpful, in particular Fari who helped us collect the keys and explained how to access the apartment. We were also able to leave our luggage before check in, which was helpful.

We did have a number of issues during our stay which were not properly addressed by the property. One of the bedroom shutters did not work and so there was no privacy from the outside. This was never fixed. The front door did not close properly and so anyone could come in, which was a safety concern. The kitchen had an Ant infestation and with the sofabed being there, it was not pleasant sleeping there too. Finally, our apartment was on the 2nd floor and there was no lift. We had no idea this was the case and this made it a huge struggle for us climbing the stairs with luggage etc. We raised a complaint via booking.com, but unfortunately the property did not reply to our concerns.