🔑 Guest Access & Welcome

Guests will have full private access to the entire property for the duration of their stay, ensuring complete comfort and privacy throughout your visit.

📦 Easy Self Check-In

Access is via a secure lockbox, allowing for simple and convenient self check-in at a time that suits you—no waiting around, just arrive and relax.

🏡 Sophie's Homes Welcome

At Sophie's Homes, we love welcoming guests and want you to feel right at home from the moment you arrive. We’re always happy to help if you need anything during your stay and are committed to making your visit comfortable, smooth, and memorable. ✨

Guests are welcome to request early check-in or late check-out for a small additional fee 😊

We’ll always do our best to accommodate, but this does depend on our cleaners’ schedule and availability.

Once you’ve booked, simply send your request through your Sophie’s Homes portal link.

If we’re unable to arrange it, standard check-in is from 3:00 PM and check-out is by 10:00 AM. Please note that late check-out without prior approval may incur additional fees.

Thanks so much for your understanding—we’ll always try to make your stay as comfortable as possible!

💬 Guest Support & Communication

Guests can get in touch with Sophie, your host, or a friendly member of the Sophie's Homes team 24 hours a day, 7 days a week via the Airbnb app. Whether you have a question, need assistance, or are looking for local recommendations, we’re always just a message away and happy to help. 😊

✨ What to Expect on Arrival ✨

To help you settle in comfortably and enjoy a relaxing first night, we’ve prepared a complimentary starter pack for your stay, including:

🧻 2 toilet rolls

🫧 Washing-up liquid

🧽 Dish sponge

🧺 Cleaning cloth

🍽️ 2 dishwasher tablets (if Property has dishwasher)

👕 2 laundry tablets

☕ Tea & coffee-making facilities ready for your arrival

We hope these little touches help you feel at home from the moment you arrive. 💛

✨ Early Check-In & Late Check-Out ✨

Once you’ve booked with us, you’re welcome to request an early check-in or late check-out. These are subject to our cleaner’s schedule on the day, but we will always do everything we can to accommodate your request. 💛

🌐 To access check-in details, we will share a secure portal link after booking, which we are excited to share with you.

✨ The portal will also include recommendations for local attractions and guides to the property amenities.

❓ Please let us know if you have any questions about this.