Summary:

Syrena...



is a new condominium development with resort-style amenities and an unbeatable location in downtown Playa del Carmen. These stylish efficiency residences are located four blocks from Playa del Carmen’s world-famous 5th Avenue and another minute to the beach. The condo building is located just steps away from public transportation stops, Walmart Plus, restaurants, pharmacies, medical services, and more, making it ideal for long or short term stays in Playa.



The Space:

Our condo....



Perfect for singles or couples, the unit is designed to maximize space and promote a modern lifestyle. With high-end finishes, a fully equipped kitchen, and all the comforts and conveniences of home, you’re all set for a relaxing stay. Besides the comfy king bed, there is a small sofa bed with linens for a third guest. A roomy bar offers plenty of space to work or eat, and the large peaceful patio invites outdoor dining, working, or relaxing. Strong WiFi and two televisions keep you in touch and entertained.



The condo building features a beautiful ground-level pool surrounded by landscaped tropical gardens, which can be enjoyed from the condo itself and makes for a calming homey space. On the rooftop, you’ll find a pool, sundeck, fitness center, bathrooms, massage room, bar and grill, and plenty of space for gathering with friends. The shared laundry is just down the hall on the same floor. Syrena also offers a games area, Internet access in the common areas, elevators to all floors, underground parking, and 24-hour security.



Our Services...

Concierge services 

Private Chef

Beach Access

On site Spa service

Grocery service

Tour reservations

Nanny service

Housekeeping 

and more...



Guest Access:

Check-In/Check-Out:



Check-in: 3:00 PM

Check-out: 12:00 PM



Occupancy:

Guests must adhere to the agreed-upon number of occupants. Exceeding this limit results in the loss of the security deposit, with guests required to vacate immediately.



Security Deposit:

A security deposit, via credit card (Visa/MasterCard), is required upon arrival. For guests without a credit card, a cash deposit (USD or Mexican Pesos) is necessary during check-in. The deposit is lifted after inspection, but any damages are deducted.



Responsibilities:

The signing guest is responsible for payment and adherence to the agreement's terms. Responsibility extends to other individuals on the property.



Prices and Property:

No guarantees exist regarding subsequent rental prices or property availability.



Constructions and Repairs:

Maintenance is prioritized, but no reimbursement is provided for accessory malfunctions. Construction noises are unavoidable; however, efforts will be made to address issues favoring guest comfort.



Refunds:

No refunds are issued if guests choose to leave before the scheduled departure date.



Hurricane Evacuation Policy:

No reimbursement in the event of a hurricane or natural disaster. Guests are encouraged to consider travel insurance.



Services:

No reimbursement for service closures (internet, water, power) beyond control. Lockers containing owners' personal items are off-limits.



Additional Property Usage:

Unauthorized usage (parties, non-residential purposes) may result in loss of the security deposit and immediate eviction.



Property and Security:

No responsibility for additional furniture. Lock doors/windows, adhere to rules. Guests exonerate Happy Address from legal responsibilities.



Responsibility:

Guests are responsible for their safety and that of others on the property. Absolution from Happy Address for accidents, damages, or losses.



Conclusion:

Agreement valid with guest adherence. Happy Address can terminate for non-compliance or non-payment.



Legal Responsibility:

Happy Address not responsible for situations arising from the agreement execution. Guests decide on termination or property non-usage.



Exoneration:

Guests accept exoneration of Happy Address, owners, agents, and employees from lawsuits, damages, or costs arising from the agreement's execution and service use.



Penalty for Violation:

Violation may lead to agreement termination, premises access, and guest removal without reimbursement