Summary:

This is the new meeting point in the Mayan Riviera's favorite spot.



If you thought that everything was already done and seen in Playa del Carmen, and that there weren't any options left to surprise you, well, we're very pleased to tell you that you haven't seen the best yet.



Serenada is located in the heart of Siempre Playa - Midtown, the new center that solidifies Playa del Carmen as the favorite corner of the Riviera Maya. Here, the sand, sun, and turquoise blue sea of the Caribbean are just around the corner.



With a modern, sophisticated, and cosmopolitan style, Serenada stands out as the right place to live a Siempre Playa-Midtown experience: an area designed for walking, riding bicycles, going shopping, hanging out with friends, and delighting in the many cuisine options.



The Space:

This brand-new 2-bedroom apartment is the perfect place to relax and enjoy the beach, just two blocks away from the building. The main bedroom features a King-size bed and a ceiling fan, also provided with a small desk if you need to work from home. The second room has a Queen-size bed and a nice terrace beside the bed.



In the apartment, you will find a fully equipped kitchen with a stovetop, oven, coffee maker, and blender – everything you need to make some amazing margaritas! TV, wireless internet, and air conditioning in each space are also part of this beautiful place to stay.



Our extra Services...

Concierge services 

Private Chef

Beach Access

On site Spa service

Grocery service

Tour reservations

Nanny service

Housekeeping 

and more...



Guest Access:

Check-In/Check-Out:



Check-in: 3:00 PM

Check-out: 12:00 PM



Occupancy:

Guests must adhere to the agreed-upon number of occupants. Exceeding this limit results in the loss of the security deposit, with guests required to vacate immediately.



Security Deposit:

A security deposit, via credit card (Visa/MasterCard), is required upon arrival. For guests without a credit card, a cash deposit (USD or Mexican Pesos) is necessary during check-in. The deposit is lifted after inspection, but any damages are deducted.



Responsibilities:

The signing guest is responsible for payment and adherence to the agreement's terms. Responsibility extends to other individuals on the property.



Prices and Property:

No guarantees exist regarding subsequent rental prices or property availability.



Constructions and Repairs:

Maintenance is prioritized, but no reimbursement is provided for accessory malfunctions. Construction noises are unavoidable; however, efforts will be made to address issues favoring guest comfort.



Refunds:

No refunds are issued if guests choose to leave before the scheduled departure date.



Hurricane Evacuation Policy:

No reimbursement in the event of a hurricane or natural disaster. Guests are encouraged to consider travel insurance.



Services:

No reimbursement for service closures (internet, water, power) beyond control. Lockers containing owners' personal items are off-limits.



Additional Property Usage:

Unauthorized usage (parties, non-residential purposes) may result in loss of the security deposit and immediate eviction.



Property and Security:

No responsibility for additional furniture. Lock doors/windows, adhere to rules. Guests exonerate Happy Address from legal responsibilities.



Responsibility:

Guests are responsible for their safety and that of others on the property. Absolution from Happy Address for accidents, damages, or losses.



Conclusion:

Agreement valid with guest adherence. Happy Address can terminate for non-compliance or non-payment.



Legal Responsibility:

Happy Address not responsible for situations arising from the agreement execution. Guests decide on termination or property non-usage.



Exoneration:

Guests accept exoneration of Happy Address, owners, agents, and employees from lawsuits, damages, or costs arising from the agreement's execution and service use.



Penalty for Violation:

Violation may lead to agreement termination, premises access, and guest removal without reimbursement