We loved the pool, whirlpool and gym space at deck 27.

The food on premise was good, too, if not a little expensive. There are many better/better value restaurants nearby.

Aside from the bed and bedding, nothing.

The room was not a place I could relax and be comfortable. The couch was something from the 1960s and the tv size and functionality was so bad it was pointless to even have it in the room. I watched movies on my phone instead.

L’emplacement est idéal. Literie très confortable, le personnel est accueillant et toujours disponible. Chambre très spacieuse avec une jolie vue.

La chambre donnait sur un immeuble en travaux, donc des bruits tot le matin.

Location

Location good Bedrooms cleaned well each day

Our bedroom was ok But starting to Look a little well used . Restaurant. Felt too rushed and hectic .

Location

Small tiny old basic room at very high price

My recent stay at the Chelsea Hotel Toronto was nothing short of a nightmare. To begin with, there was no air conditioning in the room, and when I brought this to the attention of the front desk, their excuse was utterly unsatisfactory. The lady at the front desk told me, "Oh, it's an older building, so the air conditioning takes a while to kick in!" Two nights later, there was still no relief from the heat, making for uncomfortable nights. Adding to the ordeal, I discovered that I was double charged for my booking. When I pointed out this billing error, it was met with incompetence and indifference from the staff. To top it all off, in the middle of the night at 1 am, the same lady at the front desk kept me waiting for nearly an hour, claiming, "Oh, I can't find your reservation," even though I had spoken to someone earlier, provided my confirmation number, and explained that my flight had been delayed. As if that wasn't enough, the hotel's WiFi was abysmal. This was a work trip, and reliable internet access was crucial. However, the hotel's WiFi was so unreliable that I had to resort to tethering from my personal device for three hours just to get some work done. My overall experience at the Chelsea Hotel Toronto was a disastrous one, and I strongly advise against staying there, especially for business travelers in need of functioning amenities.

Good job!

My phone charger cable doesn’t conform to the electrical outlet.