Staff was polite

The rooms werent as nice as expected, the sink in the washroom had a problem, the breakfast place was messy and crowded, we couldnt even get seats.

The staff was friendly.

For a king-size room, it was very small. No hot water and shower pressure was none. I couldn't take a shower. There was a loud humming noise constantly. The bed and pillows where uncomfortable. The tub was covered in black hair. Worst room we have ever stayed in.

Nothing we never ended up staying we went to a different hotel because it was so horrid and it smelled like someone smoked ten packs of cigarettes in the room right before we got there

The smoking and cleanliness

The front desk staff

Blood stain in the bed very dodgy and scammers liars and rude Indian staff General manger is extremity rude and creepy

nothing

Its a scam very old property too dirty, linen with stains no staff help… Pictures of the property are a lie its nothing like it… worst were the lobby areas

Everything

One certain housekeeper was exceptional I don't know her name

Even though smittys attAtched to hotel and in hotel it says room service smittys would not deliver cEspecially for people who have walking issues

The room was small. The toilet didn't work when we arrived maintenance had to fix it twice. The water in the pool was really murky and had a whole lot of dirt settled at the bottom of the pool u could clearly see. Wee didn't use the pool. Just the waterside which has its own little pool to drop I to.. our room wasn't that clean the chair was so disgusting there was no way any of us was sitting in it.. seriously it should have been thrown out a long time ago. Walls had greasy hand prints on them . One couple found a chocroach on the wall in there room.. we didn't find any bugs we looked.. Continental breakfast wasn't good at all.. no selection and really crowded.. we left and went and bought breakfast instead somewhere else. Very clear that they have many residents that are just living in the hotel and use the front doors and entry area as a hang out. We won't be staying here again..