views and location are ideal

no hot tub

close to the town of Banff and friendly staff

wish the hot-tub was functional still

Location was good. For the most part the accommodations were fine. We stayed in one of the mountain cabins. The unit was clean and comfortable to use. Beds were fine and the wood fireplace was a nice feature.

The entrance to the cabin had no place to hang coats or take off footwear without walking on the floor. The floor got wet when we walked in with snowy feet. It would have been nice to have a couple more chairs as well.

stayed there before. wanted to return as we liked it the first time.

The staff and service and value were outstanding, and the room was perfect for 5. The location is a bit of a weakness, but we had a car, so no bother. Highly recommend.

Loved the room, wish there was a hot tub though!

A hot tub would’ve been great in the pool area.

Nice being able to park in front of your suite. The room had real dishes, utensils, glasses and cutting board within the kitchenette. The room was exceptionally clean and felt brand new. The body wash, shampoo and conditioner was so invigorating and smelt amazing. The balcony and views were awe inspiring. Staff was friendly. Pool was well kept.

Didn't like having to walk to a different building to get to the pool.

spacious rooms, lovely bathroom with toiletries in-shower. nice to have a kitchenette.

not enough blankets upon arrival ( especially considering our room was partially below ground). very cold pool!

Very nice chalet, well appointed and great location! Staff were very friendly and helpful. Highly recommend this place!

n/a

Clean and nicely renovated room. Staff were exceptionally friendly and helpful.

Pool was lacklustre, in a separate building with access by a walk outside in freezing temperatures. Pool area was the most outdated part of the resort.

We really enjoyed the loft apartment. The location, kitchen facilities and fire place made for a very relaxing stay and the staff were very welcoming and accommodating. The supply of board games also made for some fun evenings! Although it is in walking distance to Banff, we greatly appreciated the supply of bus passes and the ease of access to public transport, which made it so easy to get around. With regular transfers available from Calgary, there is no need for a car at all!

Friendly staff, spacious rooms, good WiFi

Parking lot is a bit narrow and hard to navigate

Quiet and peaceful

Na

Quiet place and close to town.

The trees blocking the view. lol

We love how close this place is to the town. The location is very quiet and peaceful especially when you see the mountains by the window. The staff are every professional and willing to help to ensure your stay has been amazing as possible.

n/a

Great space! Good price for high season. They give you free bus passes as well to get downtown if you don't want to walk.

Only one bathroom for 6 people is not the best. The stairs are very steep to the loft which was fine for us but may not be the best for everyone.

Nicely decorated, cozy cabins. Really nice bang for your buck. Parking is a little busy and the lot is tight.

The front door was VERY hard to open, needs some maintenance maybe. Only one roll of TP, we ended up stealing some more from the maids cart, but more would of been great.

Everything. Bus tickets to go downtown or it's a short walk. Gym is good. Made to feel special for our anniversary. Close to great walking trails. Staff at checkin were very helpful. Huge room.

No drying rack or cutting board in kitchen, but that is minor.