Location is directly downtown close to the LRT station. The price was the lowest when comparing for a 4 star hotel.

First room the AC was broken waited an hour for maintenance person to come look at it and got a room change. Second room the AC was as loud as a motor. Also you can hear the LRT go by despite being on the 19th floor.

Everything. Nice pool. Nice restaurant. Nice staff. The room and view are beautifull. Great stuff.

Nothing at all. Perfect stay.

Great and friendly and helpful receptionist. Apologised that they had to ask me after 1 hr over-time whether I would think about checking out in the next couple of hour… 😃 Very nice tonality. Of course I apologized, as I was using the Gym. Hotel location and room were just perfect.

Nothing really. The view of the room? Lower price? Not really. All good!

The room is nice and clean

The parking elevator closes at 11 pm

Good location. Nice restaurant

First room had defective air conditioner

Locatio is good. The room is comfortable.

I didn’t stay they refused to let me check in. The front desk worker Aman lost control and was extremely rude

The staff. Extremely rude refused to let me check in

area rather dangerous at night. Staff are slow. rooms and beds are small.

clean, updated, convenient room amenities, moxies room service.

the location is not a good area. just be aware when going out at night!

The room was spacious and clean. could use extra pillows, otherwise very good for two adults

a couple of more pillows, otherwise all was good. I would have liked a map of the downtown core. Yes I know the internet has a map, however it would help.

Location right by the tram (c-train) and walkable distance to the downtown.

Extremely noisy, old and smelly heating fan, which made my night sleep horrible due to the noise and stuffed unfresh air. It wasn't possible to properly set the room temperature. The wifi wasn't working properly, so had to ask staff to connect me to another network. Mattress was too soft, not offering proper support for the back. Towels were not soft enough. Poor overall value for the money they charge.

The location was great and the hotel was very clean. parking was very convent as well

Our room was quite cool in temperature, I tried to put the heat on but it kept blowing cold air. The bathroom door was off centre so you had to pull it hard to close the door and there was no fan in the bathroom.

loved how close it was to downtown and the train stations! loved that moxies was right in the hotel. loved the underground parking and that it was cheaper than expected! staff was amazing and we were upgraded to a king room on the highest floor.

nothing!

staff were very friendly, good value for money.

the key cards weren’t working for the elevators and I had to get mine replaced about 10 times. other guests were having the same issue. the staff were helpful but it seems like there’s an ongoing issue with the cards.

location bright rooms indoor parking Moxies

problems with our room temperature it wouldn’t let us turn on the heat

clean rooms

they have a lot of teams booked in there. so groups of 10+ people running up and down the corridor both nights until late. first night people were fighting outside the room at 4am. 2nd night there was 3 teams of school kids on our floor knock a door running and screaming until late. had no sleep hardly both night. plus they took £100 deposit instead of the £30 mentioned on booking.com. and the hotel charged me £225 instead of £203. I would want my money back

The staff, the location and the facilities.

The jacuzzi had a strong smell of chlorine/ chemicals.