Friendly staff

Some other properties offer chairs and beach towels

Location

Uncomfortable bed

Location ,our room is big

Nothing really

Prime location! I’ve been to miami before and its best to stay on collins ave. Its one block from the beach/ ocean drive and great value for money. The rooms were extremely spacious and the receptionist was very friendly. There are 2 coffee shops right in front of the hotel as well as several restaurants and bars. Will come again!

Large room. Clean, great location.

Tiny elevator to access rooms, no services.

on South Beach

The old refrigerator in the room was so noisy that we had to unplug it at night to sleep. We suffered very poor treatment from hotel personnel in the morning. There is no inside lock on the door, so hotel personnel can and did open the door and surprised us when we were in the room. Checkout time was 11 AM, but the cleaning lady banged on our door at 10:30 AM and opened it while we were in our underwear. We left the room before 11 AM and then went down to the office to put our luggage in storage as management offered us when we checked in on Friday night. That’s when we learned that there is no one at the front desk except between 3 PM and 11 PM. So if there is any problem, or you need anything in the hotel, you are out of luck, except between those hours. The management offer was apparently just a lie to get us to check in, when we requested a late check out after 11 AM. All the other hotels in the area have a 12 PM check out time they will allow to be extended until 1 PM if you ask. In this hotel check out time is 11 AM and will not be extended. There is no one to talk about it in the morning because there is no desk clerk or manager until 3 PM. The housekeeping manager said that there was no provision for storage and the desk clerk who told us we could store our luggage would not be there until 3 PM. And she could not help us at all. So we instead had to drag our luggage six blocks to the parking garage and store it in our car before even looking for breakfast, as there is no breakfast in the hotel. So you should bring your own food or better yet, look for another hotel.

Most of all we appreciate the staff, the spacious and cleanliness of the room. Although there's no parking we were still able to park in the parking garage. Everything we needed was right here on this strip. 2 Coffee places right across the street with delicious and healthy items choices. We rented a sling shot car from the strip and the whole trip was amazing and much needed. Beach is in walking distance too. This hotel is in the best area. 💥💥💥💥💥

The room was spacious, clean, and comfortable. As well, it was quiet and peaceful considering the location is on a main thoroughfare, which also makes it convenient to restaurants and retail.