I ARRIVED AFTER 30 HOURS OF TRAVELLING FROM THE UK - THE MOTEL 6 HAD NO RECORD OF MY BOOKING FROM BOOKING.COM. I ASKED IF I COULD BOOK IN AND THEY WANTED TO CHARGE ME AROUND US$ 200.00 OVER MY ORIGINAL COST, I SAID CAN I STAY JUST ONE NIGHT, AS I WAS EXHAUSTED? THE GUY SAID OKAY BUT ALL MY CREDIT CARDS WERE DECLINED. I ASKED IF I COULD PAY WITH CASH AND THIS WAS REFUSED. I HAD NO CELL RECEPTION AS MY PHONE PROVIDER HAD NOT CLICKED OVER TO AT&T. SO I ASKED IF I COULD SLEEP IN MY CAR IN THE CAR PARK AND UNDERSTANDABLY WAS TOLD, NO. I WAS TRAVELLING TO MILWAUKEE FOR A FUNERAL OF MY FRIEND AND THE ONLY THING I HAD WAS AN ADDRESS FOR MY FRIENDS DAUGHTER ON MY INVITATION, WHO I HAD NEVER MET. THEREFORE I HAD TO DRIVE TO WAUWATOSA AND TURN UP ON THIS WONDERFUL WOMAN'S DOOR STEP, THANK GOD SHE LET ME STAY. NEXT DAY MIRACULOUSLY MY CREDIT CARD WAS CHARGED OVER US$126 - I WAS SO ANGRY, MY CREDIT CARD COMPANY HAD BLOCK MY CARD - I AM STILL TRYING TO GET MY MONEY BACK. SO THANK YOU, FOR NOTHING.

I ARRIVED AFTER 30 HOURS OF TRAVELLING FROM THE UK - THE MOTEL 6 HAD NO RECORD OF MY BOOKING FROM BOOKING.COM. I ASKED IF I COULD BOOK IN AND THEY WANTED TO CHARGE ME AROUND US$ 200.00 OVER MY ORIGINAL COST, I SAID CAN I STAY JUST ONE NIGHT, AS I WAS EXHAUSTED? THE GUY SAID OKAY BUT ALL MY CREDIT CARDS WERE DECLINED. I ASKED IF I COULD PAY WITH CASH AND THIS WAS REFUSED. I HAD NO CELL RECEPTION AS MY PHONE PROVIDER HAD NOT CLICKED OVER TO AT&T. SO I ASKED IF I COULD SLEEP IN MY CAR IN THE CAR PARK AND UNDERSTANDABLY WAS TOLD, NO. I WAS TRAVELLING TO MILWAUKEE FOR A FUNERAL OF MY FRIEND AND THE ONLY THING I HAD WAS AN ADDRESS FOR MY FRIENDS DAUGHTER ON MY INVITATION, WHO I HAD NEVER MET. THEREFORE I HAD TO DRIVE TO WAUWATOSA AND TURN UP ON THIS WONDERFUL WOMAN'S DOOR STEP, THANK GOD SHE LET ME STAY. NEXT DAY MIRACULOUSLY MY CREDIT CARD WAS CHARGED OVER US$126 - I WAS SO ANGRY, MY CREDIT CARD COMPANY HAD BLOCK MY CARD - I AM STILL TRYING TO GET MY MONEY BACK. SO THANK YOU, FOR NOTHING.

Poor customer service

The whole experience was terrible. From the front desk to the room. The place is dirty. The hall carpet has never been cleaned, and has 4 different patterns on the floor. It smells like cigarette smoke. Unsavory people both outside and inside of the hotel

It's a ghetto dump. It's nasty. Desk clerk is unprofessional. I had to go down to the desk to have clerk respond to my noise complaint

The area is nice ,nice location

I didn't like that the price online isn't the same price they charge you walking through the door. I didn't like that my room wasn't clean and that I couldn't get a refund. The staff is unbearable and there's no security. Super bad experience

That it was clean and comfortable. Then the the parking was great.

I didn't like being on the top floor. One vending machine didn't work.

Nothing!!

Pretty much everything! It was dirty, unkept lots of maintenance issues…hell the elevator broke halfway through our stay and they didn’t fix it before we left.

Nothing

Every thing it was nasty I had to go buy my own towels and soap and tissue floors was wet and still dirty

The staff members are friendly and respectful

Other people was to rude to the staff members