Too big too expensive for a basic hotel room And with that kind of money you get one ply toilet paper like you would at hotel 6

Truly enjoyed it. It was for my my wife and I 39th anniversary and love the privacy.

We liked that there were restaurants onsite. Gift shops were very nice.

Didn’t like paying $25 to “self park”. It also seemed liked we walked a mile to get to our room. Expected a bit more for the money. These large resorts just seem so beaten up due to the mass amount of people coming in and out.

Perfect for our annual Christmas trip

I loved everything

One stop

ICE was subpar: should have one-price-band for,after ice activities. Way too expensive for what was offered. Restaurant was average at best. Best seats were for to-go only. Offers “balcony” seating on uncomfortable, too small tables. Again, not worth half the price. Room? Blah blah. Gaylord has lost its luster. Just another money hungry tourist trap.

The property is absolutely stunning.

How overly crowded the hotel was. Specifically, the ICE event. We took our 2 young daughters, and could not even enjoy the experience after paying $800 for the hotel, and another $120 for the event. Total waste of money.

Todo muy excelente

Tener que salir del hotel

We liked the ample and spectacular display of Christmas decorations, piped music which transformed the Gaylord Texan Resort into a wonderland! The children-friendly themed events were lovely for the wee ones; and it was great to see generations of families flocked together to celebrate the holidays and engaged in the array of activities. We also enjoyed the spell-binding display of talent from Cirque du Soleil in the Glass Cactus Building. Thankfully, we had a room away from the atrium where the action was at its height so we were able to enjoy great rest and relaxation en suite!! The proximity to Grapevine CIty was a bonus since it truly goes all out for Christmas! We spent lots of time admiring the different Christmas decor and enjoying the street concerts, outdoor skating, the sumptuous eateries and the North Pole Express! That was another highlight of our stay! For the shoppers, the Grapevine Mall has it all! The property is also has a small walking track for quite walks and some scenery and water views for solitary moments!

The crowds could be a bit overwhelming and this put a strain on the limited restaurant capacity and food outlets. The wait for room service also made it not an appetizing option. Due to the time of year, reservations were in short supply, but we enjoyed exploring an array of options in Historic Grapevine City. It would have made our stay more enjoyable to have had more live entertainment at night and planned activities on site for older patrons. Water pressure in the shower was underwhelming...We were on the 8th floor!

Muchas personas, escaso servicio al huésped, terrible a la hora de tomar tus alimentos

The hotel was decorated beautifully. We had to cut our stay short due to an emergency in the family.

The shower. The water flow was bad. It barely worked it took 45 minutes to take a shower.

Lots of activities for kids

Not enough seating in the hallways of the Christmas Village. Too long of a wait for restaurants and not enough take out options for dinner

Well maintained but under staff!

Understaffed

clean atmosphere

no microwave close by

Location and decorations.

Not worth the amount we paid.

Very friendly check in, Room very clean. Breakfast was of good value and had a good selection of choices. Had Great Dinners, just lots of food.

Amenities, looks, activities, rooms, staff.

Prices

Parking to expensive

Parking

Scenery is amazing

Staff needs to be more informed we were told by the staff twice that the resort doesn’t have a restaurant that offers breakfast. we walked around and found a restaurant that had best breakfast buffet we’ve ever had!

The ambiance was great for our honeymoon night at the Gaylord.

The light show was just so so...

The food was amazing. We hired a driver from the resort to take us to our planned destination for the day. Craig and Doug, your service was impeccable.

Check in was a little slow, other than that no complaints.

Very clean

N/A

Our room had a lovely view.

When booking our stay we chose this location because of the restaurants and water park. We were excited to spend time with family and not having to leave the property to eat or go swimming. When checking in the clerk was not very friendly, more interested in socializing with another co worker and failed to let us know that the water park and almost every restaurant would be closed during our stay. On the website it showed water park opened till Sept 5th. There were no shows or anything happening like the emails I received stated. It’s upsetting to pay full price for a room when you are getting no use of all the many things the hotel is know for. I had wanted just a hotel with a Spa and one restaurant open, I’d have stayed at the Omni in Dallas!

Pool

No breakfast buffet during the week.

theme

rooms had spots that were wet for one day. AC was not working properly