Comfortable /clean

casino & lounge area looked nice

Booked an Executive suite with balcony through booking.com but Treasure Cove would not give me a balcony suite just executive suite. The staff did not look at my reservation & said I did not pay which I did upfront , so they charged me again for the room plus the $200 hold. The front desk staff lady made my check in very difficult for me especially after a long day driving. They really upset me by not providing the room I reserved. She also put me in a suite by the highway & it was soo noisy-I had a horrible sleep.The staff were very disrespectful towards me because I am a different race First Nations. I feel I was treated very poorly.I cried & was sad & I didn’t even want to stay there at the hotel the 2 days I was there.

The room, once they moved us to one with functioning air conditioning was clean.

The staff at checkin were atrocious. I arrived early with my family and asked if an early checkin was possible, receiving a blunt no. I said no problem when can we check in and was told to come back at the time on my reservation. We were there for a wedding with our young child (they treated the bride poorly) and when we returned we were given keys for a room that looked as though it had been stripped of anything nice. There were no paintings on the wall and the air conditioning didn't work. The maintenance person came up and apologised (he was great) saying that the unit was supposed to have been replaced but there was an issue with accessing the room and the ac for that room was moved to another so there was nothing available. I went to the front desk to ask about switching to a room with functioning ac and was informed that they had no rooms matching what we'd booked offering to put us in a smaller suite, which I explained didn't work for us. After about a half hour we were told that we could move to the suite beside us which had new ac. When we moved over I noticed the room was cleaner, had paintings on the wall and climate control. Aside from those issues the bride for the wedding we were at was treated poorly by the staff who tried to kick her out of her bridal suite due to another wedding... The night before her wedding!

I loved their jacuzzi tub in the Wedding suite king size bedroom. Their cable was great aswell.

Price

Clean

Comfortable beds, quiet rooms, and kid loved the pool and slide.

We had a water damaged unit and was not worth the $ we paid

Centrally located

Everything

No early morning breakfast options

Water slide and bingo hall right there.

Good place to stay.

Beds were very comfortable. Rooms were nice and clean.

The pool and hottub were dated and not as clean as they should have been.

The executive wing was great

The beds.

They had horrible cheap Coffee in the rooms.Thats almost a reason to stay somewhere else.

The beds were super comfy and guest services was excellent.

No complaints

the size of room and cleanliness. Restaurants on site.

pretty noisy above us after 12 am.