Breakfast was awesome

Pillows too soft and toilet bowl too short

Convenient to go get something good to eat

That you had to pay separately to use there washers or dryers

Everything especially the staff

Needed more covered outdoor seating for rainy and snowy season

Incredible breakfast with omelette station. Great location, walkable to restaurants. Nice , clean, bright atrium style restaurant and bar.

Nice and convenient hotel close to restaurants and shops. Good location to visit around. Breakfast was good, the swimming pool and gym well equipped and the king size bed one of the best we had.

Great rooms and value for money.

Breakfast great

No bathtub

I like the food and the bed.

The parking wasn’t that great. They should have a bigger parking. Or have parking for each room. I couldn’t find parking last night and I ended up parking in the Mcdonald’s next to the hotel.

It was clean, modern, very comfortable. Breakfast was outstanding. Definitely coming back.

Nothing!

Nice breakfast with custom made omelette.

More options of bread and suasage or ham for it.

Clean rooms

Parking

Good location, friendly and helpful staff, clean. Breakfast was amazing.

Our bedroom floor in our suite was uneven (had a steep slant about 5 inches away from the foot of the bed) . One of my guests nearly fell. Also, the toilet is very very low to the ground. Was a bit difficult for some of my family members.

The breakfast was good and had varieties

There was no option of boiled egg in addition to the scrambled eggs

It was very clean, and welcoming!! I always enjoy my stay there!

Breakfast was amazing! Hotel was very clean and comfortable! Pool and jacuzzi area was nice!

The staff (at least the gentleman that checked us in) had no emotions, at all! No greetings and no warm welcome. He was like a robot, devoid of any emotions. I had a feeling of trepidation when I had to come back another time to ask a question.

The staff were very friendly. I was arriving early and requested an early check-in and it was easily accommodated by Jessica. The hotel was very clean, the kitchen can with all the necessary utensils to prepare a meal. Also, the breakfast was a plus ..

The television in the bedroom of the suite we stayed in was compatible for the fire stick, Ps5, and other hdmi necessities, but did not work properly so we had to sleep on the sofa bed. That alone was a major inconvenience.

It was just terrible. Tons of kids. 4th floor with 2 dogs. Just not pet friendly at all.

Great breakfast!

Decor is drab.

Allowed a late checkout

It was good

Good service, good breakfast

convenient to plenty of things to do!

parking was challenging. depending on where you parked, you needed to navigate the large building to find your room. two elevators and several wings later!

Excellent food, great chef at the restaurant, and room was great neat and tidy well maintained.

Building was a bit outdated cosmetically needed a update.

almost everything ! it’s our favorite hotel we stayed for 3 nights but this time we were a bit upset

We came back for the 3rd time this time 3 nights , las stay I was charged extra because my family and I love the restaurant food so we decided to stay there for it and spent well over $400 dollars just in food alone + tips. I was never charged extra but this time saw a couple extra pending charges of $50 and I went and asked the front desk clerk , her name was Rachel , I asked her why the extra charges and she responded with : “we just wanted to make sure you could afford it” I don’t know if it’s a common practice to do this or to word it in this matter. I was told those exact in front of other guests making a line behind me which felt uncomfortable I also witnessed her do the same to another guest in front of me. Also the breakfast this time wasn’t as good ; maybe they are short staffed, so my son didn’t enjoy the breakfast as much as the other times we’ve been guests here. I’m Hispanic ; Rachel the front clerk (probably general manager) needed help with a costumer who spoke Spanish over the phone. She asked a housekeeper for help but since she couldn’t I offered my help in translating for her: she responded with: are you sure you could make a reservation? I said : “sure I think I’m smart enough.” and I proceeded to help successfully changing a reservation by translating in both languages, I then asked for her name and decided to write this review as I really felt strongly that employees should be taught how to reply properly to guests of all nationalities and colors. don’t judge a book by its cover , at the end - I was able to help an employee or possibly general manager - update a reservation via phone. I was extremely uncomfortable with the reason she gave me as to why I had even more pending charges on my card this time. For this honest reason I am hesitant to visiting again anytime soon.

Sauna

No guide on TV

Facilities,pool ,hottub.

Tv had no guide

Room comfortable good location Excellent breakfast! Omelette station delicious. Staff at front desk friendly and helpful

Pool crowded and small. Too much rough housing and splashing. Room clean but edges a little dirty. Heat could be more even in suite Still waiting to hear from house keeping re item left in room.

location and room