Big room, very clean, comfy bed, quiet, friendly staff.

No complaints

Overall i enjoyed my stay.

I did'nt like the $100.00 hidden fee when i gotten there overall i enjoyed my stay. But wouldn't go back there because its not worth $549.00 for just 2 day stay.

The beds in the room were very comfortable. I also liked that the staff was so friendly and accommodating even after I mentioned several issues with my room. I also liked that even though the hotel wasn't in the greatest looking area, the hotel itself was beautiful.

I had issues my first day: other people's hair in my bathroom and in very noticeable places which makes me think that they didn't clean my room; a few bright red stains on my carpet; issue with my shower/tub's water pressure. As my stay continued, more things popped up and eventually, I regretted how much I paid for the amount of issues I had. The staff offered to move my room but I didn't want to move and the room get worse.

Could not get the staff to respond to requests such as making up the room, fresh towels, shampoo. I would put my request in at 9am come back at 4 and nothing was done. I'd can the front desk and maybe by 9 pm some would be delivered or not delivered at all - extremely disappointing and frustrating .

The room was updated and comfortable. The staff was also helpful, polite and professional. Overall, I would stay here again and likely recommend to others.

I am only reluctant to give a perfect rating because the listing made it seem as if breakfast was included/complimentary when in fact there was a charge. Would have been nice to at least have a complimentary continental breakfast.

Everything else

Someone set off fire alarm ugh

Rosa, at the front desk was REMARKABLE! Nonstop smiling, very inviting and informative.