Clean rooms.

My tv did not work which the hotel could not fix. I found a hard boiled egg in my microwave which left the microwave with a terrible smell. The front desk girl was on her phone every time I passed the front office and seemed bothered when I asked for tv assistance.

A clean room

comfortable bed

broke out in rash after bath,asked lady what cleaning products they used she said she didn’t know and continued watching something on her computer, completely disregarded my question didn’t say she would look into it. I had pictures of my legs she didn’t seem to care.

Not much at all won't stay there again..

Everything ...she was rude and put us way down the end ..never stay here again

I have extremely short hair. Two days into my stay I found a long dark hair in my toothbrush, as I was brushing my teeth. Disgusting.

the heated pool

maid did not clean rooms they got rid of breakfast they got rid of all vending machines drug addict location staff were loud and smoking in the lobby

Friendly kind staff.

Clean room and building. closeness to town.

Good stopover on the way to Tofino.

Adequate accommodation fairly close to where we needed to be. Good variety of pillows provided. Staff were friendly.

Neither the pool, hot tub nor restaurant were functional and even the vending machine was broken. Yet, no discount was provided. Mattress was too soft for my liking. Upkeep of the premises is sorely needed. Chair covering was peeling apart.

Not much at all.

No breakfast - but still got charged. Rooms smelt of cigarette smoke depot being non smoking. Air conditioning didn't work affectively. Property was very dated. Checkout was a nightmare. It took about an hour.

My request for a pet friendly room, close to the main entrance was fulfilled. The air conditioner is an essential in Port Alberni. Front desk staff were friendly and accomodating.

Wi-Fi was essentially non-existant. Weak signal & constantly getting booted off-line. Property seems to be quite neglected. Restaurant & pool closed. Grounds/landscaping could use some work.

Rooms were smelly. Front staff was rude when we ask about why pool is closed.

Loved how they accommodated my great dane

It was clean and comfortable, lots of parking, quiet, easy to find

The air quality was poor, the windows didn't open. The hallways had a weird smell of coconut, probably a cleaning product, but unpleasant.