Bed are comfortable and the room was clean. Breakfast was good. Plenty of snacks.

car would not allow access to ice machine on any level, minor inconvenience.

Breakfast was delicious. Lots of choices. The staff were sweet and super accomodating.

Breakfast was great. It was a good value. We are happy with the central location of the hotel b

I could not find a way to make direct reservations with the hotel. Third parties kept popping up and I don’t like them.

The rooms were nice and big.

The pool was very small and looked like a motel pool... the wrong information that I had when check-in, I paid for breakfast and specifically asked to pay for my child's breakfast and front desk told me that children under 12 do not pay for it and she gave me the breakfast voucher. My child was 11 years old. The next day, when at breakfast, the staff in charge of the kitchen asked for the vouchers, which I gave and asked me for the voucher of the child. I explained to her that I was told that children under 12 do not pay, but she proceeded to tell me that it is not true and that I misunderstood the front desk, which was very offensive as she had a bad attitude and also mention every thing that my child ate. The person in charge was the tall woman, spanish, she needed to have more customer service training. On the other hand, there was this spanish short lady there that I would put her as the star of the kitchen her name, I believe, is Rosa. She was amazing and made sure we were comfortable and happy with the breakfast. Very attentive, educated, and with an amazing attitude. The roles over there should be flip, and Rosa should be me person in charge.

It was clean , bed was comfortable, room felt cozy , nearby places to eat and or shop

Pillow was uncomfortable, coffee wasn’t free, most channels on TV we’re restricted

Location and very helpful staff

All 4 pillows were poor. Very soft. It was filled with a down type material but there was not enough of it. Resulting in a “hole” forming in the center. My husband slept very poorly as a result of the pillows. I also did not care for the soap,shampoo and conditioner dispensers. I like having the small individual bottles better. Unless they are regular inspected, it leaves it open to someone (deranged) adding in a foreign substance.

This hotel hits all the top marks! Great welcoming space, great cafe/bar/breakfast (not free but fantastic and friendly). Spacious king room and sparkling modern bathroom.

No extra cup of coffee in the lobby.

I felt it is over priced

Nothing

I got charged 80$ over what I should have, the hotel isn't even worth the flat rate. Let alone extra. Took over 45 minutes to get checked in. Between the guest and management screaming back and forth at each other.

everything was extraordinary from check in to check out!

everything from check in to check out amazing time

nothing

Thanks area

staff

clean and confortable

breakfast

It was quiet and clean. I sleep with white nose and I could run the fan even without A/C.

No free breakfast

Location

There was hair all over the bathroom

Accomodations were very nice as was the property

Overnight Front Desk CSR was not engaging. I asked him if he had any matches of if I could purchase a lighter and his answer was "No on the lighter and We ran out of matches"